"Best Chipotle in the area! This is heaven compared to the Danbury Chipotle. The food is always fresh and kept up with throughout the day. They never have a short supply of anything. And they are always making sure to to keep everything clean. On top ofthat, the staff is very nice"
My wife and I have tried this location several times, but our visit tonight was the worst yet. Having previously worked at Chipotle, my wife knows how things should be handled. Unfortunately, the ingredients weren't cut small enough, there was significant cross-contamination on the line, the chips were consistently stale, and the staff seemed unmotivated. We decided to give it another shot because I genuinely enjoy Chipotle, but my wife found three pieces of a cut-up glove in her bowl, which I'll be sharing a picture of. Who wants to pay almost $12 for a meal that includes gloves? When she tried to discreetly speak with a manager to avoid disrupting the long line of customers, the staff memb...
I was thoroughly disappointed with my burrito experience. The person assisting me tore the tortilla twice, and then just dumped everything onto a new tortilla. Unfortunately, that one also split. I asked if we could start fresh, but that wasn't possible. They ended up double-wrapping it with another tortilla, which mixed up all the ingredients, so my first few bites were just filled with rice. I guess I should have realized what I was in for at this place, which feels more like a Mexican fast-food chain. I would have been better off going to the Taco Bell next door.
I had ordered my food through DoorDash and was ready to pick it up but my food wasn?t ready for some reason. Apparently the computers were down and they were packed. There were two kids in particular (I wish I got their names) that asked me immediately if I needed help and made my order right then so I could get my food. Great employees. I?ve been at my own job where the computers are down and I know the panic and frustration so thank you to the employees here. Your customers greatly value you.
I had ordered my food through DoorDash and was ready to pick it up but my food wasn?t ready for some reason. Apparently the computers were down and they were packed. There were two kids in particular (I wish I got their names) that asked me immediatelyif I needed help and made my order right then so I could get my food. Great employees. I?ve been at my own job where thecomputers are down and I know the panic and frustration so thank you to the employees here. Your customers greatly value you.
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Absolutely massacred my burrito. The individual helping me spilt the tortilla twice, then dumped it all back out onto a new tortilla. Split the new one as well, I asked maybe could we start again but nope. Double wrapped it with another tortilla andthe ingredients got all flipped around so now my first 4 bites its all just rice. Guess it's my fault, what'd I expect from theMexican McDonald's Would have been better off going to the Taco bell next door.
If you’re not providing bags for takeout orders like burritos or bowls, at least ensure that your staff knows how to wrap them properly! It's a pandemic, and my burrito looked terrible just a minute after I placed it on my car seat. I didn’t even take a picture of the inside because it was such a mess. Not that it mattered much; my tortilla ended up falling apart anyway, which just made unwrapping it easier. This is ridiculous, especially for $9.
The food was great. This was probably the best experience because even though it is considered fast food, this feels closer to home-cooked Mexican food. The employees were attentive and polite even though it was late and close to closing time. I also felt that the decorations and the atmosphere was very pleasant. I am definitely going again.
The guy that likes to touch his hair before every order and doesn't wash his hands or changes his gloves after handling cash made my order the other night and I had three hairs in it. You think he washes his hands after going to the bathroom? Triedcontacting the company and no response.
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Best Chipotle in the area! This is heaven compared to the Danbury Chipotle. The food is always fresh and kept up with throughout the day. They never have a short supply of anything. And they are always making sure to to keep everything clean. On top of that, the staff is very nice
Best Chipotle in the area! This is heaven compared to the Danbury Chipotle. The food is always fresh and kept up with throughout the day. They never have a short supply of anything. And they are always making sure to to keep everything clean. On top ofthat, the staff is very nice
