Chipotle Mexican Grill

Horrible!! Horrible !!! Experience at this particular location. This is my third visit to this store and I will not come back again and rather drive 6 miles to another location to order food. Employees are super slow, lacks customer interaction skills. Food tasted bad. Rice was over cooked, grilled vegetables were raw, meat was not cooked well on my burrito bowl. Did not provide us receipt as they were out of paper roll yesterday evening. Employees do not greet or apologize for inconvenience.I wonder how this location is still in business??? Managers seriously need to do something about the service.

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When I finally went to reorder, they informed me that I had to wait five minutes because they were preparing pollo asado. Of course, five minutes turned into a 15-minute wait. Then I was told they were preparing regular chicken instead, even though I had decided not to wait for what I originally wanted. To top it off, I discovered that they were out of pinto beans and taco shells, among other ingredients. I just don't understand why they accept orders when they clearly don't have the items available! This was by far the worst experience I've ever had at a restaurant, and I wasted so much time.

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When Taco Bell has a better rating, you know something is off. The floors and tables were filthy, and the service staff had a noticeably bad attitude. The burrito bowls were poorly assembled, with meager portions of toppings that barely filled the bowls to the rim. It was surprising that there wasn't even a single spoonful of meat in each bowl. As we moved down the assembly line, it seemed like everyone was getting increasingly frustrated. We visited on a weeknight at 7:30, and many of the topping containers were empty. I recommend choosing a different Chipotle.

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The staff seems rude and unhygienic. They lack adequate hair coverage and don’t wear masks or practice proper hand hygiene. They frequently talk over the food, and it’s concerning how much contamination could be introduced, as there’s nothing protecting the dishes. Their eating habits resemble those of a beggar. I will definitely be avoiding this place in the future.

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The service here is incredibly friendly and the food is served hot! The restaurant is clean as well. I will definitely return to this location.

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