Chocolats Favoris - Reservar una mesa

Very good ice cream but very rude and unprofessional staff especially a girl on the counter and another who was serving.The cashier girl (with black t-shirt) was not at all interested to answer any question and suggested that there are only two vegan options in the store. While the girl (with the black dress) who was making the icecream made a vanilla icecream cone (which contains lacrosse) for a vegan order (for my brother who has severe lacrosse intolerance) and upon correcting not only showed bad attitude but also didn't bother to apologize.I've had very good experience with other stores but with the one in Kanata this is not the first time I've had bad experience.

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Great spot. Clean. Ver bright. Fairly quick service. Menu is a mess and needs to be better formatted as it is a bit all over the place. Not sure if this was intentional, but only some of the items available are displayed. The menu’s confusing layout also results in very slow ordering as there are a LOT of clarifications from staff required. I was with a vegan who only noticed a vegan option after we had checked the menu and ordered.Great adherence to covid protocols, but music wasn’t turned down when plexiglass went up so with the high ceilings customers ordering and staff almost need to shout to be heard.Worth a stop.

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This is a fantastic restaurant with plenty of indoor and outdoor seating. It is always spotless and well-maintained, with staff who are friendly and upbeat despite the busy atmosphere. I often struggle to decide what to order as the menu can be confusing, but the staff are always happy to make recommendations. On my most recent visit, I discovered that they offer a vegan option, which I had never noticed before. I particularly enjoyed the waffle-based ice cream, with my favorite flavors being vanilla with a chocolate dip.

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Very yummy dessert. Came with the family on a Friday after dinner. No long lines, lots of indoor and outdoor (patio) seating. The signage for social distancing was very visible and easy to follow. Loved their variety of flavors for dip. Although the only flavor available was vanilla but the choices for dips make up for it. I had a medium S'mores Kooky and it fed the 3 of us (anything bigger than medium would be too much in my opinion). Definitely satisfied my ice cream cravings.

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The chocolate here is well the peak of pleasurable. With vegan options for the lactose sensitive even I get to enjoy a treat here.This is the peak of mix and match your ice cream/sorbet chocolate and treat. The chocolate treats are atisinal and the experience of writing this review is making me want to go back.

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