City Cellar Wine Grill Westbury

We do brunch for my mother every Mother’s Day and don’t get me wrong the food was delicious at City Cellar, but the service was awful! It took our waitress forever to get our food order and then another 45 minutes to get our food. As it turns out she was juggling two sections on both sides of the restaurant. The table next to us waited almost 30 minutes for the food they ordered to go and the waitress was nowhere to be found for 15-20 minutes. And I saw what seemed as a manager micromanaging the kitchen instead of helping out with tables. The staff needs to do better especially on holidays because I will not be back even if the food was good.

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This restaurant is a nice place to eat, but the table we were seated at was too small. There were four of us, and the table was meant for only two people. Everyone else around us had tables for two as well. When I asked if we could switch to a larger table, I was told "no, everything is reserved" and dismissed. We were so crowded at the small table that we couldn't even fit all of our food on it. At one point, we had to remove our glasses of water just to make room for the dishes. Overall, it was a horrible dining experience.

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Food was very good. Waitress forgot to give specials. When we asked she brought one menu for the 4 of us to share. Had to ask three times for glass of wine then came back to ask what kind we ordered. When it came it was in a hot wet glass, clearly fresh out of dish washer and never dried. Service needs work.

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Sat for twenty minutes before we could even get someone to bring water for the table. Took 1:40 mins to get our meals. Had to poke dishes/glasses and ask to have them removed. A small step above bring completely ignored. Reserva una mesa ahora

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Food was good, restaurant was very very busy. Had 4pm reservations waited about 5-10 minutes for the table. Service was good waited a long time for food but we were okay. I had butternut squash ravioli it was delicious.

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The quality of the meal was not as I expected it to be. The Wagyu rolls were chewy bland. The pastrami melt was overly toasted. I did not finish the appetizer and I took the melt home as it was unappetizing.

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Excellent food, atmosphere, and service. Several choices for lunch including a price fix menu as well. We truly enjoyed and will definitely return.

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Went for Sunday brunch. Great time. Very good food and friendly service. Overall nice time. Reserva una mesa ahora

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We sat for 25 minutes after receiving menus. No one came to take our order so we left.

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Very good food, drinks, atmosphere and fair prices.

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