This is a really middle of the road Starbucks. The staff aren't that friendly and I've been here a few times when they've run out of soya milk (there's a Sainsburys 50m away). Quite often tables are left uncleared and spillages aren't dealt with quickly. Today there was water all over the floor from a dog bowl right near the till so everyone was walking through the water. There are two toilets and one has been out of use for probably a year. I had my first (and last) pumpkin spice latte today. It was hideous like watery, lukewarm butternut squash soup with loads of cinnamon. Seriously disgusting. There are lots of other coffee shops in Whitton with more character.
Don’t bother ordering a delivery. They can never get your order right and Uber never refund you, even though you’re paying above and beyond for a coffee. They don’t follow dietary guidelines (hence the specific order) and Uber are shocking at customer support, even though you submit photo evidence of the product. This branch never answer their phones and it’s hit and miss in store too, whether you get a good or rubbish coffee. Disappointment when you’re spending nearly £20 on two drinks for delivery. AVOID
Very bad service, it started with the girl taking the order holding the takeaway cups with her fingers inside it. Then while my coffee was already in the cup and the milk warm ready to go with my coffee she when to to the till to get another order which took a while.. And she wasn’t alone, another two people were wondering behind the counter.. I don’t think I will use this branch again
Cosy local Starbucks, music playing very casually and not too loudly, which I enjoy, furniture that is very soft and comfortable, almost like in your living room, laptop friendly , dedicated hot disc, airily, clean, and plenty of natural light. I believe this is one of my favourite Starbucks. Well done
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I love this place. We try to go every Saturday and we take my lil dog there and he loves it. They are always really polite, fast and we always manage to relax and have a good time. My lil dog loves it so much that every time we pass by , he stops in front of the sliding doors and refuses to move !:
Recently and more than on one occasion now, which would make seem that the coffee here has changed, the cappuccino is often week and not great. The tables left with previous occupants empty drink cartons etc . Overall the coasta coffee is now much better then here
New staff required at this store, Gosh these girls looked like they came from boxing ring . Presentation, Hygiene and attitude is very In Coffee shop. Surly there is big lack of it at this store. Disgusted
I can’t believe the condition of the seats and tables. Absolutely filthy and just think we are trying to get away from covid, what happened to cleaning or is that a thing of the past!
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I loved coming here during my stay in Whitton. It was a very relaxed atmosphere with yummy iced coffees
Staff always friendly, great drinks, pleasant atmosphere.
