Cold Stone Creamery

I love cold stone and I hate to give a negative review. I usually frequent a few of there local stores. Today I went to the Valrico location which is closest to my house. It wasn't too busy and the staff as always was super friendly. I ordered two scoops of pistachio and one of cheesecake. Not mixed but separate scoops in the container.. so I notice as that as they are working the ice cream on the cold table that there are zero nuts in it.. huh? Not one speck of a pistachio.. I asked can I have some of the pistachio topping worked into it- they said they don't have them... ok? Hmmm.. So i figure as always the ice cream will still taste great.. so I thought.. The one scoop of cheesecake was g...

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This review is largely influenced by the chocolate milkshake I ordered. I've previously visited a Cold Stone Creamery and enjoyed their excellent ice cream and unique concept. However, the large chocolate milkshake I had this time was just mediocre—less satisfying than those from McDonald's, Burger King, or Campbell's Dairy Isle, lacking both thickness and flavor. To make matters worse, the large size came in a 6-inch tall plastic cup and cost over $6. While I encountered two young ladies working there who were friendly and attentive, I still felt that the prices were excessive for what I received. Overall, it was a disappointing experience for this type of establishment.

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I bought a birthday cake for my son, and he absolutely loved it! It's a fantastic idea to have the cake and ice cream made together. I really enjoyed being able to personalize it with my own decorations and ingredients. I don't know why I hadn't thought of this sooner, but I will definitely keep getting these cakes for my special occasions; they were fresh and delicious. The staff was friendly and really helpful in assisting me with the cake design. I'll definitely be back, and I haven't forgotten that I need to try some of those delicious smoothies on the menu!

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The birthday ice-cream cakes I ordered from this location were delicious. However, the personal size red velvet cake I ordered had very little cake at the bottom; it was more of a frozen ice-cream dessert than a cake! The 6 ice-cream cake was decorated very nicely and everyone enjoyed it. The sales lady that took my order lost my information in the database somehow and she had to call me back to re-take my ofw Reserva una mesa ahora

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I just ordered pick-up and was disappointed to find that instead of chopping up the items, they just tossed in whole chocolate ice cream and two Reese's cups without any preparation. I recommend saving your money and looking for a different place.

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Worst service at any ice cream shop in the entire Bloomingdale and Brandon area. I haven't ever not had a problem or slow service anytime I come in here, which is a shame because it's right down the street from the house.

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This restaurant consistently offers a friendly and clean atmosphere. I know they can get busy, but that's not something they can control. I always enjoy delicious, fresh ice cream from this spot.

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I was trying to order A ice cream cake for my daughter and one of your employees Addison Brooks i believe is the name, was very rude and threatened me. Reserva una mesa ahora

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This restaurant is wonderful! The staff is friendly and attentive, and I always find that they are well-stocked whenever I visit.

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Gracyn, Adison, and Brielle did an excellent job! I absolutely loved it!

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