Crystal Interlaken

I always have the problem with old style room's key. This morning I go to have breakfast at 7:00 am, because I have to early to take the train and a kind lady in the kitchen bring me to the table in breakfast room for normal guest, hotel have 2 breakfast room ,group and normal guest. While I have my breakfast , a lady which is manager , coming to complain me ! She said I already told you yours breakfast is 7:30. Tomorrow You could have breakfast at the time ! Non service mind with rudely manner ! No tomorrow, I will not choose crystal hotel anymore The fact : The hotel reservation was done by include breakfast. There are 2 breakfast room , one for group and one for normal guest which this ro...

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Rooms are spacious and well maintained. Since it seems like this is a rather old hotel, it looks like the building is connected if you look at the irregular stairways/levels leading to each floor. Access to rooms and lifts is quite confusing. If you bring 2 suitcases, then the elevator only has a maximum capacity of 2 people with 2 large suitcases 2 small suitcases (can also be less). The size of the lift is around 120*150cm, maybe yes. Example : From the reception to the elevator, you have to go down 3 stairs. Then.... To get to rooms 107 110 you can take the elevator to the 2nd floor, then turn right down 3 stairs, then walk straight past room number 20*, then on the right there are fur ca...

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There is a water machine in the lobby. Stairs... Maze... Hell... Elevator to the left of reception on the e-floor of the lobby, breakfast restaurant across from the elevator Parking for about 2 buses

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The rooms are small, the facilities in the rooms are also minimal. Small lift only for 2 people and 2 luggage. The location is close to COOP and Halal restaurants

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Nothing special! A typical Swiss accommodation! Narrow room and bathroom, simple breakfast! Kind welcome!

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