HORRIBLE EXPERIENCE! I am an OpenTable VIP member and have used this service for over ten years. I eat out a lot! I have rated restaurants with bad service or bad food when necessary, but this is the first review that I rated low on their overall score. My visit to Del Frisco's ended with the most horrible experience I have ever experienced in restaurant dining. Del Frisco's Double Eagle Steakhouse in City Center Washington, DC, has always been my go-to for celebrations. I was at the restaurant on 3/2/2024 to celebrate a friend's birthday. Our server was good, and the food was excellent. However, this restaurant's MANAGERS ARE NOT TRAINED TO MANAGE BAD CUSTOMER SERVICE EXPERIENCES. The compa...
Del Frisco's Double Eagle Steakhouse
950 I Street NW Suite 505DC 20536, 20001, Washington, D.C., United States Reserva"Food was delicious, service was extremely slow.. good ambiance."
Detalles
Teléfono: +12022890201
Dirección: 950 I Street NW Suite 505DC 20536, 20001, Washington, D.C., United States
Reserva, Reservación
Ciudad: Washington, D.C.
Sitio Web: https://www.delfriscos.com/location/del-friscos-double-eagle-steakhouse-washington-dc/
Horario de apertura
Lunes: 11:30-21:00
Martes: 11:30-21:00
Miércoles: 11:30-21:00
Jueves: 11:30-22:00
Viernes: 11:30-22:00
Sábado: 15:00-22:00
Domingo: 16:00-21:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 8044
Dirección
Reseñas
Our server Patrick was amazing. The only issue that we had was we were sat at a table by the kitchen where everyone who came by either bumped the table, chair, or put their had on the back of our chairs to get by. The servers were constantly trying to squeeze by to serve food. Also, the table was so close to the table behind my seat that every time the lady turned her head her hat would hit me on the side of my head. In my opinion, for the cost of the experience, no one should have to sit at that table and the tables should be properly spaced so that customers are not intruding on or intruded by other customers. If I return, I will definitely ask to be seated in another section.
Terrible experience. First we had to wait for the hostess who gave us filthy menus. I couldn’t even open the pages, they were stuck with I don’t even want to know what. Then it took James the server 20 mn to eventually show up and take care of us. He wasn’t attentive at all. The first dish came after 50mn. Food was ok. No one cared to apologize for the way everything happened. Never going back.
The food and service at this restaurant were impeccable. However, I was disappointed that my $50 bonus cards did not work, despite having $300 worth of them. Thankfully, they were able to accept my $500 gift card instead. It seems to be a system error that I will need to follow up with Landry's about. Overall, I highly recommend Del Frisco's as a must-visit restaurant. Reserva una mesa ahora
The steak temperatures were perfect. The wagyu was incredibly delicious. The service could have been a bit faster, but our server was attending to larger tables, so it wasn't a big issue. We will definitely be back soon!
The food is always great, but the service was extremely slow during my last visit. I expect better when spending more than $400 on dinner for two.
Celebrating my son’s 27th birthday. The service was impeccable and the food was delicious. Great experience.
The salad at Del'a was exceptional this time. The filet medallions were cooked perfectly. Reserva una mesa ahora
Great service from sue. Helpful and attentive. Great menu options
Food was delicious, service was extremely slow.. good ambiance.
Platos
Reserva una mesa ahora
Washington, D.C.
Categorías
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Vegetarian
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Steakhouse
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European
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Seafood
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Steak
Comodidades
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Wheelchair Accessible
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Patio-outdoor Dining
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Accepts Credit Cards
- Reserva de mesa
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Gluten Free Options
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Special Occasions
- Reserva
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