Domino's Pizza - Reserva de mesa

I love dominos and prefer getting my pizza from dominos above all other pizza joints! Unfortunately I had THE WORST customer service experience at this location. I had just got off work, they were about an hour or less till closing. I ordered my pizza for pick up, arrived and went inside to pay. I had 18 dollars on my card at the moment (the only cash I had available) went inside to pay and was unable to due to the internet system linked to the card reader being shut down. The associate by the name of victor said I was unable to purchase my pizza because they shut down there card system early. Clearly they were pre closing and I could not make the purchase because I only had money on my card...

• Útil
• Inútil
• Responder

UPDATE: We ended up driving to Domino's ourselves just before closing, as we still hadn’t received our pizzas. When we arrived, two employees informed us that the Wi-Fi was down, so they had no way to track the delivery driver. The staff were even laughing about the situation and asked to use our personal phones to contact their boss! It felt really unprofessional, so we requested a refund. They told us we would receive it another day but couldn’t provide a receipt to confirm it. They just insisted we would get it. I'm still shocked by the whole situation and worried I won't get my $80 refund.

• Útil
• Inútil
• Responder

The staff was friendly and welcoming. Even though there were only three of us in the group, my pizza arrived in a timely manner. I don’t understand why some people get upset about long waiting times. It's not just them ordering; there are larger orders that can slow things down too. Customers need to be a bit more patient and remember that the employees are human as well. Overall, I had a great experience and this will always be my go-to place for pizza.

• Útil
• Inútil
• Responder

Order at around 5:00 p.m. before dinner rush, pizza came out cooked to perfection, dough actually rise up in the middle, and I saw bread underneath.Edit: Ordered on a Saturday after 2:00 pm and the pizza came out like an art of work. Pizza wasn't oily, dough in the middle wasn't soggy, and the crust wasn't greasy. You can count on the weekend workers here, taking pride in making a good pizza. Reserva una mesa ahora

• Útil
• Inútil
• Responder

I went inside to inquire why I hadn't been called, and the girl at the counter just stared at me. I expressed my displeasure about the lack of customer service, and she replied with a simple "thank you." I've never experienced such poor customer service before, and it was clear to me that they are not properly trained to assist customers. I will not be returning to this location.

• Útil
• Inútil
• Responder

Was on hold for +25min for a question/inquiry and they just picked up the phone and immediately hung up without saying anything. I called back to place an order and they said they were closed 4 hours before the time posted on google. The customer service representative even transferred me over when she asked if it was for pick up or delivery. Terrible service.

• Útil
• Inútil
• Responder

pizza was 2 hours after the order it was cold, as the hell did not come here, unless they want terrible customer service and cold eating also the reception replied the phone saying we are closed not a hi not everything, also they closed 3 hours early eclectic workers especially the woman who answered the phone would not recommend

• Útil
• Inútil
• Responder

10 minutes on 0lace 5ge order in the load. we were the only customer was in and, manager said wait a little. waited, asked how long still. She said something more. she made boxes. she really didn't want to get the order. worst experience. I went to charge at 2.20 am on 07/19/2022. Reserva una mesa ahora

• Útil
• Inútil
• Responder

They have really good pizza's they have cool drinks and good cheese breads and a lot of other stuff you can imagine

• Útil
• Inútil
• Responder

Nice friendly people and the pizza was perfectly made the way i ordered it.

• Útil
• Inútil
• Responder