Pizza cheese slid and so did toppings. The stuffed bread was made very oddly to the point the bead was rolled thin and cheese sealed on the bottom of box. Refused to give a refund. I left food to be picked up. I assume they thought I was lying. I called back they said food was not there and there are not insuring a refund. Felicia was very negative and nasty on the phone instead of trying to resolve the issue. I could have even brought it to the store. UPDATE: I CALLED AND SPOKE TO MANAGER THWY SAY THEY PERSONALLY WENT TO PICK UP FOOD AND THAT IT WAS NOT THERE. I RETURNED AND THE FOOD WAS INDEED THERE SO I DO NOT UNDERSTAND. I WILK DEFINITELY NOT BE ORDERING HERE ANYMORE AND NEITHER WILL MY...
I received a delivery from Domino's that I didn't order. It turns out that someone from a nearby town with the exact same address had placed the order. I've accidentally ended up at their house a few times because of GPS confusion. I called the store and spoke with the manager, who was very nice. He told me to keep the order since they were already remaking it for the actual customer. I figured the least I could do in return was give this store a 5-star review for the unexpected free pizza—it truly made our day!
I must say, this was truly the best customer service and food I have ever experienced from any restaurant! I placed my order online, and just ten minutes later, I heard a knock at my door. Although I live only about five minutes away, that was impressively quick. The delivery driver was polite and professional. As for the food, it far surpassed my expectations—it was the best I've ever had from any Domino's! I highly recommend the Domino's in Pittston, PA. You won't be let down!
Kaylee who is a driver referred me to, Kai who is the manager of the store whom did not help. Advised me to call corporate and was not willing to help with a resolution because my online order would not go through and prompted me to call in. Very nasty and dismissive attitude on the managers part. Customer service was the worst ever and I also work in customer service, lack of willingness to help is the way to lose good customers. Service: Delivery
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Always fast, always hot and super yummy, very rarely any mistakes and hey fix it fast even IF there was one. Super friendly people. Good coupons too. A Service: Delivery Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pepperoni Pizza, Tater Tots
Although there are better pizza options in NEPA, this restaurant reliably provides a satisfactory experience.
The staff are exceptional, the delivery is quick, and your meal arrives hot.
The food is outstanding, and the service is always prompt with every order.
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They did make everything right in the service was better the very next time
The staff member was friendly, professional, and courteous.
