"I would rate this restaurant 5 stars, although they delivered the wrong drink. I ordered an iced matcha latte, but received an iced coffee instead. Everything else was fantastic!"
The staff is SOOO friendly and absurdly quick. I went on Saturday evening and It’s was so cute. They have customers of all backgrounds who come in everyday and it’s like they’re family. The managers name was Peter and he is so so nice. The other worker was a teddy bear; he looks like a NFL player with all the earrings and tattoos but he was giving children free munchkins and ice cream and feeding puppies. The only issue is they rarely have anything in stock and the bathroom is always closed. The donuts are not that great either and mornings are very very busy. I am always waiting in line which go to the parking lot everyday. If you don’t go when it’s packed and busy it’s like the best place...
Every single time I go grab breakfast to head into work, I leave with less items than I paid for. Only once did they accommodate me. I’ve lost a good amount of money on items that I never received. I don’t typically speak up and say these things, but even the customer service is horrible. The representative I was just speaking to told me to hold on so she can take a personal call with someone else while she was on the phone with me like if I’m not at my own job working. I more than likely won’t be returning, but if I do it’s because it’s close to my work..
I recently visited this Dunkin' Donuts for the first time in a while and was happy to see a good number of staff members on duty. While I was waiting at the pick-up station, I noticed that many on-the-go orders were being handled efficiently. During my wait, an employee named Peter recognized me and asked for my order, which was very helpful since there was a bit of a backup at the sandwich station. Thank you so much, Peter! He certainly deserves a raise for the excellent customer service he provided on the morning of April 1, 2022.
Food was fine, typical Dunkin'. Everything that was supposed to be hot was hot. The self order kiosks did not work. When trying to make a payment it appears the payment module was not paired with the ordering screen. I tried both of them and I was not able to pay with Google Pay through my watch or with my debit card. The line moved fairly quickly, compared with other Dunkins' I've been to lately. This location does not have a drive through.
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During my recent visit a few days ago, I was disappointed with my sandwich. It was poorly assembled, and one half was squished and flattened. When I brought this to their attention, rather than providing a satisfactory solution, they simply tried to lift my spirits, which didn't really address my issue at all. This experience was quite frustrating, especially considering it came from the manager, whoever she may be.
I went with a group of friends at maybe 8pm for ice cream. The employees had put away all the ice cream and seemed a bit angry to have to take it back out. If you're going to be open late, you should not be cleaning up this early (after all how many people really would visit that late at night for a donut instead of ice cream). It tasted good though.
The staff here are not only above par, but they treat you like family and work hard to give you a great experience. Everything is fresh and clean. When I told them about my experience about the other Dunkin on Van Houten Ave, they turned my frustrated experience into something both myself and the entire staff laughed about.
Slowest dunkin’ ever. Not sure if they understand how the molar app works. This is the second time in a row it took over 20 mins to get our mobile orders. We had to remind him to start the order
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I would rate this place 5 stars even though they delivered the wrong drink. I ordered an iced matcha latte but ended up with an iced coffee instead. Everything else was fantastic!
I would rate this restaurant 5 stars, although they delivered the wrong drink. I ordered an iced matcha latte, but received an iced coffee instead. Everything else was fantastic!
Sándwich De Desayuno Con Masa Madre
Bocaditos De Tortilla De Verduras Y Clara De Huevo
Bocaditos De Tortilla Con Tocino Y Queso Cheddar
Wake Up Wrap Salchicha De Pavo, Huevo Y Queso
Relleno De Croissant De Pollo Y Tocino Queso
Wake Up Wrap Tocino Dulce Con Pimienta Negra
Media Docena O Docena De Donuts Surtidos
Wake Up Wrap De Salchicha, Huevo Y Queso
Elaboración Fría De Crema De Vainilla
Tostada De Tomate Asado Y Aguacate
