Nothing worse than feeling like a burden to the staff. I was the only person in the store at around 11am and it took 5 minutes for someone to take my order. The person who finally took my order was not friendly and looked put-out. I ordered 2 blackcoffee's and 25 Munchin's but learned they only had 3 types of donuts to choose from (after I got home I realized they werestale). Eventually an order was placed on the counter with 3 coffee's but noone ever called it out, so I stood there for 10minutes thinking it was not mine. I finally approached the counter and saw that they charged me for 3 coffee's, not 2. When Itold the person who took my order that I only ordered 2 coffee's, she argued with...
Dunkin' - Reserva de mesa
1200 75th St, 60516, Downers Grove, US, United States Reserva"Always feel like I’m inconveniencing the cashier when I go in"
Detalles
Teléfono: +16309683988,+18774144477
Dirección: 1200 75th St, 60516, Downers Grove, US, United States
Reserva, Reservación
Ciudad: Downers Grove
Horario de apertura
Lunes: 04:30 -19:00
Martes: 04:30 -19:00
Miércoles: 04:30 -19:00
Jueves: 04:30 -19:00
Viernes: 04:30 -19:00
Sábado: 04:30 -17:00
Domingo: 05:00 -17:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 911
Dirección
Reseñas
I placed a mobile order online last night and received a receipt and confirmation. When I arrived to pick it up at 6:45, the store was closed with a handwritten sign closed at 5 . I came back the next day to retrieve the order that I paid for and they REFUSED to give it to me. I offered my receipt and all. Their excuse was we don 't have your ticket and we closed at 6 or 7 yesterday , although they are set to close at SEVEN. In actuality, they close at EIGHT. I made it clear to them that I saw the sign said they closed at 5, didn 't appreciate that bald-faced lie, and asked to speak to a manager but there was no manager on duty at the time. I 'm still yet to receive my order or compensation...
I placed an online mobile order last night and received a receipt and confirmation. When I arrived to pick it up at 6:45, the restaurant was closed with a handwritten sign indicating they closed at 5. I returned the next day to retrieve the order that I had paid for, but they refused to give it to me. I showed them my receipt, but they claimed they did not have my ticket and said they closed at 6 or 7 the previous day, even though their posted closing time is actually 8. I expressed my dissatisfaction with their blatant lie about closing at 5, and requested to speak to a manager, but there was no manager on duty at the time. I have yet to receive my order or any compensation.
Every Saturday, I stop at this Dunkin donut to get coffee at 4:30 am, sometimes they don’t even open on time, and I have to leave. I ordered an iced coffee this morning, and it was so bad they were no cream, no Caramel, it was just bitter. I usually don't do a review, but I was upset about it because when I get to work that the time I taste it.I told the lady to add four caramel, four creams, and six coconuts shot and she didn't do that she make what she feel like making. Reserva una mesa ahora
Had a horrible experience this morning. Lady was rude at the window and wouldn't even reach that far out the window to retrieve my money and I wasn’t even far away from the window. I ordered a ham egg and cheese on an english muffin but instead got two slices of bread with a slice a cheese in the middle of it. Ridiculous. Never coming back here and you shouldn’t either.
I been coming to this place about 16 years was the best place ever , staff was friendly and service always with greeting and smile but not anymore !!! I was waiting 10 minutes inside and been ignored no hi! No welcome ! No please , I be right with you ! It seem to me that I was invisible so I left and I will never go back to this place .
Normally I have good service here, but this morning everything was wrong and when we asked for it to be corrected, they still didn't get it right. Then we pointed out again something we asked for and didn't receive. Yet they didn't even change or correct it. We just left at that point.
Normally I have good service here, but this morning everything was wrong and when we asked for it to be corrected, they still didn't get it right. Then we pointed out again something we asked for and didn't receive. Yet they didn't even change or correctit. We just left at that point. Reserva una mesa ahora
a so big selection. very friendly staff! cleaner loading and great location. the service is very fast. they focus more on quality compared to quantity
Always feel like I’m inconveniencing the cashier when I go in
Platos
Reserva una mesa ahora
Categorías
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Coffee & Tea
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Breakfast
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Coffee
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Donuts
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Cheese
Comodidades
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Accepts Credit Cards
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Delivery
- Reserva
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Reserva, Japanese, Asiatic, Seafood, Buffet, Sushi
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Reserva, Delivery Services, Bar-lounge, American, Cheese, Pizza
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