We had made reservations for 8 people two days in advance for 6:00 pm on a Saturday night. Our tables were spacious enough to comfortably seat 6 of us. Unfortunately, we were seated in a busy corner of the bar area where there was a lot of traffic. This led to a mishap where I accidentally spilled my drink all over my lap due to the lack of space on the tables. One of our guests also received his food late, after everyone else had finished their meals. However, the manager kindly deducted his meal from the bill as a gesture of goodwill. The staff was accommodating and allowed 3 of our guests to move to a nearby booth to free up some space at the tables. The food was warm, but not hot. Overal...
As a personal support worker, I recently took some clients to dine at East Sides, and I must say, I was thoroughly impressed. I made the reservation over the phone, and our waitress went above and beyond to ensure we had a great experience. She was incredibly accommodating, even rearranging tables and chairs to meet our needs. They also prepared a pureed texture meal without any fuss, which was fantastic. Our waitress was attentive and understanding, happily fetching extra napkins and a spoon without any hesitation. She should be proud of her excellent service, and I hope she continues to deliver such great customer care!
I had a reservation for a party of 10 at this restaurant. When we arrived, they pushed two small tables together. We were lucky that two people couldn't make it, as there wouldn't have been enough room for them to eat. The hostess seemed indifferent, the food was good, and the waiter was excellent. However, the restaurant seemed very disorganized. It took 25 minutes to get our drinks, and when our salads arrived, there were no forks. We had to ask for forks three times. Unfortunately, we won't be returning to East Side Mario's.
They really need to turn on the air conditioning; it was uncomfortably hot in there. I had dinner tonight with my family and small children, and we almost left because it was nearly unbearable. I feel bad for anyone with respiratory issues or elderly individuals who would like to visit this place. I strongly encourage them to address this issue. They are probably losing more in sales than it would cost to run the air conditioning. I love East Sides, but unfortunately, I won’t be returning!
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We are a family of 7 with 5 kids under 9. This by far was one of our best dining experience. Dana the manager was very welcoming form when we stepped into the restaurant, to check on us to make sure that we were okay. Our waitress was phenomenal and very patient with the kids. Her smile and small talk before we sat down made us feel welcomed even as we had a big group of children The food was of great quality and all of us went home thankful and full. We will be back for sure.
I had dinner with a friend tonight, and it was an excellent experience. Our food was fantastic, and we were fortunate to have the best waitress! Lauren provided outstanding service and offered great drink recommendations. She's truly talented at what she does, and we would definitely love to have her as our server again!
Eight of us dined together at this restaurant. We were seated in the center of the dining room, but unfortunately, my elderly parents were feeling very cold whenever the door opened. The server and manager were fantastic in promptly accommodating our request to move to a warmer spot.
Service was excellent as well as the food. They accommodated our 2 kids and always checked on us (4adults) to ensure we were enjoying our visit. Definitely will be back! Dana went above and beyond. Love east sides! Thank you for a great dining experience.
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Didn't feel like we were social distanced. Service was horrible ... we had to ask numerous times for dirty dishes to be removed....one dish was way behind all others arriving to table. Drinks refills had to requested a few times.
I had the chicken wrap and enjoyed a large Budweiser on draft. The meal included some delicious tetrazzini pasta and chicken parmesan. The experience was made even better by the robot waiter and an excellent waitress.
Bacon And Shrimp Rigatoni Alla Vodka
Double-Bacon Rigatoni Alla Carbonara
Pechuga De Pollo A La Parrilla
Mario's Spaghettini Meatballs
Sopa De Tomate Con Ajo Asado
Penne De Pimientos Salchicha
Primavera With Goat Cheese
Linguini Pollo Amatriciana
