El Paraiso Mexican Grill

1. Called for a reservation in the afternoon and was told We do not make reservations made on the same day: 2. Showed the BUY 1 DINNER ENTREE 2 BEVERAGES GET 1 DINNER ENTREE FREE coupon on my cell phone to the server and was told it needs to be printed out and they will not honor it. The coupon was from their own El Paraiso website??? 3. Chips and refried beans came to the table and the beans had more water than beans in them with the consistency of milk so you had to drink them out of the bowl after you had a chip in your mouth or they would spill all over the table and create a huge mess. 4. My #15 combo dinner came (enchilada, tamale, chile relleno, rice and beans). The tamale was not fre...

• Útil
• Inútil
• Responder

Would give a Zero if I could. A party of 20 came tonight for my aunts birthday party. We tried making reservations ahead of time and they told us they do not. We showed up at 6pm promptly and waiting for at least 15 minutes. They took us to the table and then said we just wanted to show you where you 're sitting and walked us all back to the front door. After being seated our server came with a terrible attitude, huffing and puffing, getting upset when we wanted to order drinks and was extremely uncomfortable. After waiting for 20 minutes we were asked to order and the server was again very pushy, rushing and very rude. After another 20 minutes we got our food. One of the orders was wrong an...

• Útil
• Inútil
• Responder

This place had potential, but it didn't live up to it. I'd like to believe this review helped them reform, but what I'm pointing out has been pointed out again and again with no correction. The food was decent, In their defense, I had a taco and enchilada, both ground beef, so chances are other traditional dishes could be far better. The taco meat lacked heat and flavor, it was tomato-based beef and I don't care for that. The salsa was packed with veggies, but it lacked heat and flavor as well, salt helped, but it was still short on heat. The bean dip was decent but became a winner once I shook some black pepper on it, a touch of cheese would have also been nice. The problem was service. Ser...

• Útil
• Inútil
• Responder

Great place. The service was friendly and quick. As soon as we walked in, we were offered a fresh made from scratch corn tortilla. We had the option of having butter, salsa, or both spread on the tortilla. I tried all three options. The tortilla was the best I've had hands down. The food was amazing for both entrees. I highly recommend and can't wait to go back again.

• Útil
• Inútil
• Responder

Pretty large restaurant and fairly busy. Staff were friendly but once the crowd picks up they aren't as attentive to you. Lots of menu offerings. We ended paying in front at the end of our meal. Food was alright. I got a carnitas burrito. It was pretty bland. Rice was good and the adobada street tacos were the perfect size and pretty tasty.

• Útil
• Inútil
• Responder