El Pollo Loco - Reservar una mesa

I ordered three chicken nacho. When I received my order, the chicken was grind up chicken breasts and dry and which I was told by the male cashier at the drive-thru window that the chicken nachos will be served with thigh meat. That was not true! I returned to the drive-thru and I asked for the manager the male cashier replied that the three nachos were prepared by the female manager. The female cashier refuse to accommodate or fix the issue with my 3 chicken nachos. Extremely poor customer service by the female manager on duty Sunday night 02/27/2022. I refuse to ever spend my money at this Pollo loco location again.

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Trying to pick up dinner, but although they shouldn't close by 9:00, they weren't answering the ride at 8:15. There were several cars trying to drive behind us. Go back.

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Super friendly staff, and I had special requests that they did without concerns. The chicken was cooked according to the specifications. The food was great.

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How do you run out of creamy Cilantro dressing??? I bought three salads and did not have enough and they don?t even have ranch.

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I didn't get what I wanted, got Mc

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