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"Truly a pathetic ripoff. We will never ever order from them again even though some of the food tasted good, there is nothing to it. Ridiculous!!!"
Teléfono: +13013686280
Dirección: 4856 Cordell Ave, 20814, Bethesda, US, Besthesda, United States
Ciudad: Besthesda
Platos: 19
Comodidades: 2
Categorías: 5
Reseñas: 0
Horrible experience with Grubhub ordering from Ensemble. After a 45 minute wait, the driver left our food at some unknown place at an address that doesn't exist. She sent me a text and just left the food somewhere. I evidently input the address I wanted my food delivered as 7712 old Georgetown Rd instead of 7711 Old Georgetown Rd. There is a building at 7700 Old Georgetown Rd and at 7740 Old Georgetown, but nothing in between. 7712 doesn't exist. I called Ensemble and the person I talked to said they have no way to contact the Grubhub driver. I called the driver and got voicemail. Then I called Grubhub. I spent 20 minutes talking to a Grubhub rep and got our food reordered and delivered 35 minutes later, but Grubhub would not give me any compensation for having to look around to try to find our food and having to wait more than an hour and a half to get our lunch.The food, once it arrived was good. I had a brisket sandwich and potato salad. The brisket from Federalist Pig was excellent. My friend also liked her kale salad.Next time I'll just pick up my order.
I first heard about Ensemble from my wife, who attended their Yelp event for Pizza TBD. We loved it so much that we ended up going back several times. Ensemble's food court style concept offers a diverse range of menus from various restaurants, allowing you to grab your food, and take it home to enjoy in peace and comfort.We've only tried the Pep Boi from the Pizza TBD menu, but it was absolutely amazing we always end up going back for more. The cup and char pepperoni were perfect, and the spicy honey gives the sweet and salty pizza a little kick. While the pizza may look small for the price, the thick and crispy crust is filling and the perfect size for two people.I'm excited to return and try the sandwiches from the Honeymoon Chicken menu and compare them to the chicken sandwiches I've tried elsewhere. For now, Ensemble is the place to go if you're in the area and looking for delicious pizza!
[edited 11/30 to update a refund was received and credit towards next purchase thanks Justin!]I love the concept of making some great DC eats accessible to the folks in the 'burbs. We tried a full family order from Honeymoon Chicken after having a taste of it before. There was a slight mix up in the order size, but that 's no big deal and happens. The bigger deal was how the part of our order came out. The chicken that was cooked was great. The other chicken... well... you can imagine how biting into a raw piece of chicken tastes. I hit up Honeymoon directly on FB messenger and they were really sorry , but haven 't done anything about it (I just want a refund on the raw chicken). I also emailed ensemble but haven 't heard anything back from them either. So, while I know Honeymoon chicken cooked right is fantastic, the ghost kitchen concept might be a hit or miss experience. Photos below.
It's a great concept where the kitchen has the best of four different restaurants available for delivery. They have food from Federalist Pig, Honeymoon, Pizza TBD, and Milk. It means everyone can find something they like off of one delivery menu. The crispy Brussels sprouts were delicious. The Margherita pizza was the thickest pan pizza I've ever seen with a great sauce on it. The honey chicken Banh Mi was excellent with a fantastic super spicy veggies and the good fried chicken. The crispy mushroom sandwich had huge mushrooms that were so meaty and with a really delicious slaw and spicy sauce. Interesting variety and good portions.
