Esquires Coffee House

This could be a lovely little coffee shop but the staff and cleanliness completely let it down. The three women working behind the counter were unnecessarily rude and unacommodating. We ordered a brownie but were given a tiny slice from the back (at least half the size of the ones at the front). We politely asked if we could swap it it was still on the counter, we hadn 't taken it to our table yet, and we were very polite about it. I would 've accepted a 'no ' if they really didn 't want to change it but instead all three women muttered to one another about us, rolled their eyes, and reluctantly changed it. I later went to the counter to pay for some crisps the server rudely said 'I 'm serving someone '. Completely unnecessary. The toilet also looked like it hadn 't been cleaned in months, which makes me wonder about the hygiene in the rest of the place. Such a shame, it could be lovely, but we definitely won 't be back.

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Have been visiting this coffee shop for a long time and just about tolerated the slow service and delays in clearing tables. However they've got worse and worse to the point that tables are rarely cleared and not wiped, the floors go all day with scraps and other rubbish left on them, but yesterday I went in their usually grim loo and in the three hours since opening the whole floor was covered in urine so it was impossible not to step in it, no tissue or soap for hand washing and the bin was as usual overflowing. The smell was unbelievable, can't believe they don't bother when they serve food and drinks, it's not like they don't have enough staff! I will never go here again it makes me feel sick paying a lot for such disgusting surroundings.

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WE popped into this stylishly decorated coffee shop for a light breakfast . Whilst the surroundings and lowq3yemwj9 music were very pleasant, the welcome from the lady behind the counter was disappointingly absent. A too brusque ' be with you in a moment ' was uncalled for and would far better have been replaced with a 'good morning ' or simply 'Hello ' Whilst our breakfast croissants were quite satisfactory ,our coffees were only just hot enough to drink and lacking in flavour or body. Too much milk foam clearly being considered a substitute for both these characteristics. We will not be returning but will sadly take our breakfast breaks to other near by 'chain ' establishments

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Seems the staff are more interested in creating a happy working vibe to the exclusion of the customers. Service is haphazard with an inordinate wait for service for the most simple of orders. Then they lose part of the order adding to the frustration. Coffee and cake not particularly outstanding either, rendering the whole visit a disappointment. Shame as it looks good from the outside

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Excellent service. Excellent Food. Perfect place to chill after kids club cinema Hot chocolate served at perfect temperature for children (without...

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