We had reserved a pool day for 5 people, which gives you access to the pool and lunch or dinner in the restaurant. Arriving around 6, the pool was full of leaves, the terrace dirty and the toilets not even swept. The place and the hotel are beautiful, but the pity is that the service and the details are far from 5 stars, not even 2. The service uses the customers' bathroom, quite unpleasant if they are going to do their things and then you enter The experience in the restaurant has been disastrous. We went to dinner at 8:30 p.m. and left later than 11 a.m. It is unfortunate that they send you menus by email and then there is almost nothing of what they have offered you, it is seen that there...
Mi hija quería sorprenderme por mi cumpleaños invitándome a un pase de día que consistía en dos horas en la piscina, una bebida y la cena. La sorpresa, para su pesar, no ha sido agradable. Por un lado, la piscina estaba llena de hojas y abejas muertas. Tuvimos que avisar al chico para que viniera a limpiarla con una red. Hasta ahí, bien, aunque le aconsejaría que cuidara las jardineras porque tenían flores marchitas. Sin embargo, la hora de la cena ha sido un desastre. Nos sentamos a las ocho y media y hemos terminado ahora porque el servicio ha sido terrible. Creemos que era el primer día del camarero, ya que tuvo que hacer varias preguntas sobre lo que queríamos, tardó mucho en servir los...
We have gone to the hotel to enjoy a pack that includes a day at the pool and dinner at the restaurant. To summarize, I will say that it is as if a 5-star hotel, which in its time was good and luxurious, had come to be run by 2 people with very good will but not very successful, who do not take care of the maintenance of the garden or the pool. nor of details such as not using the same bathroom as the clients. In the restaurant, which was practically empty, it took them a long time to get the dishes out, to the point of having to stick their heads into the kitchen to ask about our dishes. The dinner options that they have given us did not fully correspond to the menus that were offered when...
El hotel es muy bonito, un edificio que realmente impresiona al acercarse, pero de inmediato comienzas a notar detalles de mantenimiento que no están a la altura. La falta de limpieza, hojas en la piscina, árboles y césped sin podar, transmiten una sensación total de abandono. Algunas baldosas de la piscina estaban sueltas, con el riesgo de cortarse. El restaurante fue sin duda la peor experiencia, todo precocido, no había comida fresca que tardaba una eternidad, y el servicio era deficiente. Nos hemos enterado de que muchos empleados rotan debido a los impagos de la empresa que gestiona el hotel. No regresaremos ni lo recomendaremos a nuestra familia y amigos, una pena porque el enclave y e...
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We were looking for a few days of relaxation and the truth is that we got it, we loved the tranquility of the environment. We really liked being surrounded by so much abundant vegetation. We also liked the restaurant a lot. It's a pity that the spa didn't work due to maintenance, we still managed to get an appointment for a massage. The staff very friendly and attentive. I will definitely repeat the experience Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet
The site is spectacular but lack of maintenance especially in the pool area. In its day it must have had a lot of splendor but they have not maintained it. Rooms: 4 Service: 4 Location: 5 Hotel highlights: Romantic
Without room service and cafeteria. The hotel is very good for couples getaways Rooms: 5 Service: 4 Location: 3 Hotel highlights: Romantic
Excellent treatment by the magnificent hotel staff, swimming pool, surrounded by lots of vegetation Rooms: 5 Service: 5 Location: 4
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Un hotel ideal para desconectar, con todas las comodidades necesarias. Rooms: 5 Service: 4 Location: 5 Hotel highlights: Romantic
La peor experiencia que se puede tener. Sin duda deberían cerrarlo. Habitaciones: 1 Servicio: 1 Ubicación: 1
