Chaos. Phones being picked up hung up, door dash deliveries being declined, 30 people being turned away...is just a little bit of what we experienced. Came to visit my boys (2 18 yr old East Stroudsburg Univ. students) Wanted to take them out to eat. I have never experienced this type of environment. The poor waitress was a high school girl that kept apologizing. She should not have been put in that predicament. It took 55 min. to receive our food (subpar to say the least) in the meantime I witnessed the chaos. People were trying to seat themselves as no one acknowledged that they were standing there. This could be a gold mine and a nice family place to go. Friendly's. Who doesn't like Frien...
Service was terrible. Food was good. Only 2 servers on. 4 families total in restaurant. Spent total of 90 minutes in restaurant waiting for food, then dessert, waitress was too busy cleaning tables that no one was even at, never asked us how was food or if we needed anything. Also messed up our orders. When it came to the check we sat another 10 minutes until we got the bill and there was only 1 other couple in the entire restaurant. There was 4 of us. $90 total for dinner n icecream!!! Bathrooms were a mess and obviously where the employees take their smoke break. Would not recommend or visit again
I am not one to leave bad reviews but we were at dinner for almost over 2 hours. Our poor waitress seemed so confused by everything. Even watching her interactions with other customers seemed off. Now food and ice cream coming out i would never blame the server as they don't make that stuff. But when we finally got our ice cream we asked for the check and an hour later we had to ask again. Now if they were slammed that would be one thing but she had 3 tables. I really hope she is ok but maybe server isn't a good fit for her. I hate writing bad reviews
0 stars, first time at this Friendly's, was seated quick and had warm drinks delivered about 10 minutes later, ordered food and 45 minutes later nothing, waitress stopped once to ask if we wanted a desert menu while we waited, but offered nothing about the delay in food. We walked out and went to Wendy's. Not the Friday night dinner I wanted. But at least I got my food.
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Literally just walked out. Went in for lunch and was promptly seated. After 15min not a soul had come by to even ask if I would like something to drink, much less take my order. In the meantime I sat and watched the two parties that entered behind me enjoying their beverages and placing their orders. Guess they work in random order. No thanks. Will not be back.
After having eaten there for 7 years and loving Friendly's, I moved to NM for five years. On my return I wanted to show my wife how awesome they were and Ubered some food. Turns out that the quality has gone down the toilet. Soggy everything, bland waffle fries that cost additional, and Un sweetened sweet iced tea. Sadly. I don't think I'm coming here again.
Went with my fiancé to have some ice cream. Let just say the waitress was great (Melissa) But the ice cream was by far the worst, I've ever had in 53 years. They served me a large that in any other icecream parlor wouldn't even passed as a small. The servings look nothing like the menu. So don't be fooled.
Had breakfast here with the family. Food was amazing. Kids ordered from the kid menu. My kids are never full and today, they were full. Had leftovers to take home. Our waitress was wonderful too. Bent over backwards to keep the kids happy. Would definitely come here again.
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Over cooked, over priced and under delivered. The service is very slow
The service was average, and the restaurant was quite chilly inside.
