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"We ordered a delivery this evening. Food was very good and delivered within the delivery time stated."
Teléfono: +441733566055
Dirección: 1223 Bourges Boulevard, PE1 1BA, Peterborough, United Kingdom
Ciudad: Peterborough
Platos: 1
Comodidades: 1
Categorías: 5
Reseñas: 1419
AVOID AT ALL COSTS! If I could give 0 stars I would. Disgraceful customer service. I came in to collect an order to be told I had to pay more than they quoted as I only had a card on me. I explained to the lady on the desk that no one told us that on the phone, and that I would have to see if my partner had cash in the car. Then a man came out from the kitchen shouting at me and pointing at their menu that it said cash on collection and being very rude in general. We never use their menu as have been ordering every other week for years. He was being very argumentative. I told him that I am a customer and that his attitude was disgusting, and how I explained that I would have to see if my partner had cash. Luckily she did as we were hungry, however wiill no longer be returning due to the disgraceful behaviour and attitude of the staff there. At least the lady had the decency to apologise as I came back in to pay.
My wife and I ordered from Golden Dragon via JustEat. My wife has a medical condition which means she cannot have spicy food. She selected the Satay Chicken as this had NO chilli symbols. On arrival and first taste this dish was very spicy! I called the restaurant immediately and explained my concerns, only to be met with a very rude and defensive attitude, offering no apology or offer of alternative dish! I have ordered via JustEat many times and never had a problem with their food. This was an example of complete disregard for customer feedback and service. I will never order form Golden Dragon following our experience!!!
