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"Great food matched with an excellent and professional service?The portions are huge, the corned beef hash was on point and the pancakes was delicious?Will definitely be back?"
Teléfono: +15167960858
Dirección: 2490 Hempstead Turnpike, 11554, East Meadow, United States
Ciudad: East Meadow
Sitio Web: https://grandstagediner.com/
Platos: 20
Comodidades: 8
Categorías: 5
Reseñas: 1473
I usually love going to this diner. The staff is very friendly. Today was an awful experience. My daughter ordered breakfast cereal and one egg in the side. On the menu it “add on $1” one egg. That’s exactly what I ordered. The waitress comes back with a full platter with two eggs and french fries. I said to her that we only ordered and extra egg. She said that how it comes. When we got the bill, she charged me for a whole entire kid’s breakfast besides my daughters cereal breakfast. I politely asked to please readjust the bill. It was a misunderstanding. She didn’t put the order in properly. She came back and said that the owner said no. I asked to speak to the owner. It was such an awful experience. He was combative, rude and expressed how they don’t rob people and told me how wrong I was. He raised his voice with my 8 year old daughter right there. He then stormed to the back and yelled at me and said that I didn’t have to pay. That he would pay for my breakfast but not in a nice way. His behavior was so horrible. He handled that so poorly. From the beginning he was condescending and dismissive and refused to adjust the bill. I will not be going back. He doesn’t seem stable. Called the next day to speak to someone else, perhaps a higher supervisor or the owner. He was dismissive. Did not offer an apology and said that his manager was right. He talked over me while I was trying to explain what happened and when I called him out on his non caring behavior, he hung up on me. I would never go back there. My 8 years old daughter was crying and asked why was the man so mean and why did he raise his voice at the restaurant. No one took responsibility for this problem. It could have been handled so much better. It was not about the money, it was about the fact that “manager” has no people skills and stormed to the back of the kitchen yelling at me in front of my daughter. The other “manager” also was rude and awful to talk to and then when he didn’t like the truth, he hung up on me.
I was there on Fathers day, the place was very busy. I thought we would have to wait to be seated a long time, that was not the case. Also, the service was fast and hot. Service was extremely good and accurate considering how busy the place was... It is now my go to diner. I do highly recommend if you want good service good food and decent prices.Kid-friendliness: Yes crayons and booster seatsParking: Easy and plenty
This place was great. Quick seating at 7:30 on a Sat night. Fast, good, friendly service. Fed 4 adults and 2 kids for less than 100 bucks! Got the staples, burgers, grilled cheeses, chicken fingers and pastrami/corned beef sandwiches. Definitely recommend.Kid-friendliness: Great kids options.
