3 /5
Reseña
★
★
★
I was quite excited to have a 16 point Gault Millau meal last weekend to celebrate a year of achievements with family and friends. My excitement slowly diminished as the meal progressed due to our server's etiquette. When serving the water, the server went over the person sat across from me and filled my glass facing me over the table. We then ordered wine. I teach sommelier courses and was genuinely interested in the wine menu. I wanted to keep the wine menu to continue reading the selection, but the server took the open menu from my hands. My colleague asked for it back because he was aware that I was still reading; unlike the server. My family and colleagues all ordered the five course surprise menu. I wanted to order courses separately because the menu items sounded fantastic. I asked the server if I could please order the dessert after the fourth course because I wanted to see how full I would be. He enthusiastically said that it would be fine. Two other servers delivered the fourth course (I believe 1 lady was a manager) so I waited for our server to bring the dessert menu. He never returned. Another two servers brought everyone their desserts, but I never had an opportunity to ask. I then saw our original server and asked if I could please see the menu for dessert. He then handed me a menu- but never opened the menu to the dessert section. I had to eat my dessert 10 minutes after everyone else had theirs. There were a few other server etiquette issues, but trip advisor is probably not the best place to air all concerns. Perhaps I over assess because I manage a hotel business school and my husband manages another Gault Millau restaurant. Regardless, the other servers, manager and the chef were all let down by a particular staff who maybe lacked training or had a bad day. At least the breakfasts were fantastic and the hotel was gorgeous.