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"Ok but overpriced."
Teléfono: +19739395608
Dirección: 191 Valley Boulevard, Wood-Ridge, United States Of America
Reserva, Reservación
Ciudad: Wood-Ridge
Sitio Web: https://www.guslastword.com/
Lunes: 16:00 -24:00
Martes: 16:00 -24:00
Miércoles: 16:00 -24:00
Jueves: 16:00 -24:00
Viernes: 16:00 -01:00
Sábado: 12:00 -01:00
Domingo: 12:00 -23:00
Platos: 10
Categorías: 5
Reseñas: 81
I really want to love this place because it is so close to my home and I really like the aesthetic. I 've been here a dozen times and far more often than not, there 's a problem, sometimes major.To start, my wife and I take walks around town on nice days and have decided on a few occasions to stop in for a beer and or snack. We decided we wanted to sit outside, so we tried to grab a drink at the bar (to walk out with) and weren 't allowed to. They required us to be seated by a waiter. Ok... Fine. Well we stood there waiting for five minutes and then were told to go sit where we like and the waiter will be right out. Nearly 15 minutes later, I had to go inside to get someone 's attention. Fin...
I want to start off by saying I hate leaving *bad* reviews. I’ve worked in the hospitality industry for over 10 years, so I have high hopes in terms of customer service when entering a new venue. The decor was very cute. Came here specifically for the Christmas menu and aesthetics. The holiday cups were worth it. Food/service/dining experience.. not so much.The reservation was for 8:30 PM. The restaurant had two poorly trained, slow, uninterested servers on staff. It was *busy*, but there are very few tables... The waiters bypassed the table many times for about 30 minutes before taking the first drink order. Drinks were bought out by a different server, who did not take our food order. I ha...
I used to love gus' the food the experience used to be incredible. I went on this past weekend with my friend from Florida, boyfriend and 2 friends one who's a reporter. I kept pumping up how amazing the decorations and food were. I wouldn't pay $1 for my service. I had to wait 40 minutes for someone to take a drink order. About an hour before I had to stand up to get 2 giant water glasses. I flagged down a different server. My friend she and my boyfriend didn't have any napkins or silverware I then went back to another male server to get that. I prebused the table to be nice. 2 hours later I decided to ask for a check another male server behind the bar who then brought it to the table. Afte...
Called to make a reservation for a party of 6. They said they aren't busy so we don't need a reservation. We mentioned again it was 6 people in about 30 minutes. We were again told it was not a problem. We arrive 20 min later and were told it's an hour wait. Very disappointed in the communication as they made it seem like we would not have any issues with seating.Update. Went at 11pm for a drink with friends. I saw the bar was basically empty. They said we had to wait. Not sure why since not even all the bar seats were taken. Terrible service. Especially for the price. Reserva una mesa ahora
Went to Gus's for the first time yesterday! The Miracle On Valley Christmas celebration is so fun and festive! The staff was friendly and attentive. The cocktails are fun and creative, the food is bar food but elevated yum! The fact that is it also family friendly is a plus! It's not so quiet, making it the perfect place to bring my toddler who can also not be so quiet! The general manager who is apparently new came around ,introduced himself and made sure everything was to our liking! Looking forward to going back!
I went for the Ugly Christmas Sweater Party and sat at the bar. The bartender was removing my food that I didn’t want to be removed and ended up spilling ketchup all over me. The bar tender who was taking my order left without saying bye and all night I heard the staff talking about their tables… I will not be coming back .
