Haidilao Hot Pot Arcadia

I came to celebrate my boyfriend's birthday on Wednesday night (10/11). This place has changed a lot. Our waitress that night seldom checked on us , nearly no conversation with us. She was always not around. We had to ask other waiter for tongs. We had to find her to add the broth. And no offering for the help with the shrimp paste. After we apparently finish our hotpot for a while (over 10 mins) still nobody come check on us. I had to ask other waiter for our cake. And we wait another 10 mins for her to bring out the cake. And all the dirty plates were still on the table. It's just...it's super disappointing because I took my boyfriend here for his birthday celebration. And it turns out to...

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The gold standard for Chinese hot pot! HAIDILAO is always consistent with quality, service, and taste. My favorite soup bases are the beef tallow spicy, regular spicy, and green Szechuan pepper numbing soup! Their meat quality is so good that I keep returning even though you can purchase their soup bases at supermarkets. I love the wide variety of sauces and snacks at the self serve station. Their service is well known and impecable every time! Only issue is probably finding parking if you're going during a busy day!

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My favorite hot pot place! The service is amazing from the host to their servers. The only place I'll wait 1.5 hours for. My go to broth is their pork bone. It's so rich and flavorful! Their sauce bar offers many sauces that you can play around with too! The meat selection is very fresh alongside with their seafood choices. This place is easy one of my top 3

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I genuinely think this is the best hotpot I’ve ever had in my entire life. The service was insanely quick and the hostess were extremely nice and attentive. The food was fresh and the broth flavor was full of flavor. 10/10 would recommend! Reserva una mesa ahora

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Overall a good hotspot place! We went on a Tuesday late afternoon and it wasn't busy. The waiter answered all of our questions since we have not had hotpot in awhile. The food was pretty good and the service was great.

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Amazing service and nice king waiters that want us to enjoy our food. Solids and soups could never be better. Very welcoming for adults and children

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Very efficient, warmth and friendly towards customers, really appreciate specially to Chichi's attentiveness.....We'll definitely come back?

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This place always has amazing food. Our server Wendy was out of this world. 5 star service, 5 star cuisine, wonderful experience Reserva una mesa ahora

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Good place to eat. The soup is really tasty. Many kind of meats, seafood and veggies.

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Always a good experience, Enzo’s service is amazing!

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