Hard Rock Cafe Surfers Paradise

Our recent visit to this restaurant was the worst experience we have ever had. Whether it was due to Covid or another reason, the service was extremely slow, taking over 40 minutes to receive a drink. The food was burnt and inedible, not at all as described on the menu, and the cocktail was also unpleasant. Despite having been loyal customers at this Hard Rock location for over ten years, this will be our last visit.

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I arrived for a confirmed reservation for my son's birthday, only to discover that the restaurant was closed and apparently shut down. There was no indication or notification, which was very disappointing considering we had driven over 2.5 hours to get there. Fortunately, we were able to find another place to celebrate, but it would have been nice to receive a call or text informing us of the closure.

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Very, very limited vegetarian/vegan options. Food/table service good, however beverage service poor as the venue only had one person serving at bar. Nice place, would not recommend for a vegetarian/vegan though.

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We had a fantastic evening at the restaurant! Our server Brian was amazing, and the burgers were the best we've ever tasted.

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Good service, food was nice, wouldn't say it was outstanding but it was satisfying. Reasonably priced.

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