Harvey's - Reservar una mesa

I ordered online at 11:00am for 11:50am for a staff lunch for my company. It was a $75.00 order, with 2 poutines, a hot dog, and 5 burger combos, which I prepaid with my credit card.I arrived in drive-thru at 11:45am and was told I would have to park because my food wasn't ready yet. The person in drive-thru told me it would be another 10-15 minutes. I then expressed my unhappiness since I had ordered 50 minutes early to have it ready for 11:50.I parked, and watched another 8 vehicles get parked after me as well. Then they proceeded to lock their front doors and turn walk-in customers away from the restaurant. They brought food out the the cars that were parked after me. I finally received m...

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The service at this restaurant is very inconsistent. Sometimes the food is served quickly and hot, while other times customers are made to wait for 30 minutes to receive cold food. Unfortunately, today was one of the latter instances. I ordered through the harvey app and scheduled a pick-up time. Despite arriving on time, I did not receive my food until 40 minutes later. What's the point of setting a pick-up time if it's not going to be honored? There seems to be some issue with the preparation procedures at this restaurant and it's unclear what the problem is.

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I thought there had been a mistake on my order (turns out I was wrong) but Debbie reached out to me very quickly after I complained to an employee and she was very nice, very good customer service! All the staff are very nice here

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I'm from ottawa, who's just passing thru. we have ordered burgers to go. ends with burgers that were burned black. tried like coal. I am a regular customer at harveys in ottawa, but I will not be back to them.

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We had a wonderful dining experience as a family. Emily was very attentive and friendly, making our visit extra special. The food was delicious. Thank you.

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Shoutout to Rob at the Petawawa location for being so friendly and chatty while providing great customer service. We were also happy with our food as well!

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I am very thankful for the staff at Harvey's for finding my wallet and contacting me! The food was also very tasty.

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Had a wonderful experience with the food and service. The staff was very nice and inviting.

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Management and staff team are amazing, friendly and polite. Plus, the food was good.

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great place to come and enjoy great food

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