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"Great staff, very friendly room is showing wear but is clean."
Teléfono: +15152230571
Dirección: South 64Th Street, 205, Es Phone Number, Reservations, Reviews, United States Of America
Ciudad: es
Platos: 3
Categorías: 5
Reseñas: 2023
We have been Hilton members for years. Made it to Diamond level a few yrs ago. I make all our reservations on the app. We are ex military, currently gov employee. We always use our digital key. This specific time we didn't get our digital key, I called the front desk and she told me she was the only one working the desk. While I understand that, you just needed to send me our digital key. So my husband went to the front desk to get the keys. She said she didn't see our reservation, I gave her the confirmation as we had already picked our room, hence why I parked by the door entrance closest to our room. The next morning I check out via the app and to find out that they charged us full rate,...
I called and asked if it was possible to drop off my oxygen machine I use to sleep at night where I cannot just leave it in a hot car they said they could place it into the back room until check in. We arrived about noon and they happened to have one suite ready and said they would just check me in so I could place it right into the room.no extra fees were charged for the early check in they were super accommodating. The room was clean and well stocked. The bed was comfortable and the breakfast was superb it was 10 dollars a person but well worth it. They are almost across the street from the mall and are very easy to get to. Dinner in their dinning area got pizza it was quite good. I would...
Our room was on the first floor near the pool. Unfortunately the smell of the chlorine was so strong that two people traveling with us were sick from it. That aside, the location was great. We walked to the mall a few times during our stay. Our room was bigger than we thought which was nice. The beds were soft, not firm, so sleeping was tough on our backs. Overall, yeah I’d stay here again just for the location.
For the most part it was a good stay with comfy beds but they cut a lot of corners, toilet was crooked and wouldn't stop running, the wall paper in bathroom was peeling, the sink didn't drain very well, the doors are placed horribly if the bathroom door is open you can't open door to hallway. Seemed like a cheap landlord special
