Visited for dinner, was served and a menu was given, 3 other couples were fed, given drinks and food, but nobody served us. The servers wouldn't look at us so I could ask who to serve us. We decided after 45 minutes. When we were gone, I thought they should know that no one ever served us. I talked to Nicole, the manager who said she'd take care of our food. She sat with Casey for seven years. Casey offers excellent service. Bibb, the GM came by to apologize and asked if he could get us something and confirmed that our meal would be free. Mostly, customer service is missing these days, but these Hometown Pizza staff know how to provide good customer service!
I've visited several locations of this hometown pizza chain, and my experience here was by far the best. My server, Lauren, was exceptional. During my lunch, I observed her handling half of the dining room with impressive efficiency, attending to everyone with enthusiasm. She was incredibly friendly, engaging with every customer as if they were old friends. As a former food service employee and manager, I can attest that people like her are rare! I highly recommend stopping by this location when you're in town.
Having grown up a dedicated customer of Pizza Inn, I can say that my experience with Hometown Pizzas in general, and specifically this one live up to the standard of the 80s and 90s pizza diner. I not only would recommend this chain and location, but I have already been a loud proponent of theirs. I hope this chain goes regional or national so that everyone can experience good pizza.
The food is amazing, a bit on the pricey side, but absolutely delicious. The staff was attentive and hardworking. The restaurant tends to be busy, but the food makes it worth it. I highly recommend the Hot Brown pizza—it's a standout! For vegetarians, there are plenty of options to choose from. Service was for takeout, and I enjoyed a lovely dinner.
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Great place to get food for my family, including my picky 2 year old! We got a kids 1 topping with tomatoes (he loves their tomatoes) and a small cheese pizza with a regular lasagna! We got their dessert pizza (seasonal fruit being blueberries) and we could not get enough, will definitely be coming back for more very soon!
**Service:** Dine-in
**Meal type:** Lunch
**Price per person:** $10–20
**Food rating:** 5/5
**Service rating:** 4/5
**Atmosphere rating:** 4/5
**Recommended dishes:** Cheese Sticks, Thin Crust Pizza
Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Cheese Sticks, Thin Crust Parking space: Plenty of parking Parking options: Free parking lot
Delicious and fresh!! My waitress was Amazing! She was prompt and polite
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Service: Takeout
Meal type: Lunch
Price per person: $1–10
Great pizza for the price Food: 5 Service: 5 Atmosphere: 5
