Hotel & Restaurant Stern Luzern

It was difficult to contact the staff, we didn't have local calling cards and messages were not answered. Luggage storage is not allowed, so you need to store your luggage at the station, which costs about 25 francs. With the accommodation fee, you can book a hotel that does not require self-check-in. I have a little doubt. I booked this accommodation about two months in advance (October 23). At that time, there was no indication that I needed to self-check in. After arriving, we were unable to enter at the door. The store owner said that he had sent an email to inform us of the password, but he did not receive any relevant email. His reply was that he did not know. If you need to store your...

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L’hôtel est bien situé et les chambres sont jolies. Le personnel est hyper accueillant et on s’est vite senti à l’aise. Merci encore à l’équipe.

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A very nice modern and clean room in a fantastic location. The self check-in was uncomplicated. I would book this hotel again at any time.

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Das Personal ist sehr freundlich und aufmerksam. Die Zimmer sind zweckmässig und hell. Das Preis-Leistungsverhältnis ist ausgezeichnet.

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Good clean and modern room with sufficient space and facilities in a great location. The pillow and the quilt is too thin though.

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