I would avoid this place at all costs. I ended up leaving after roughly 1.5 hrs without ever seeing my food. They didn 't have plain coffee cream, only artificially flavored coffee whitener which I cannot drink without getting nauseous; and my waitress insisted this is not only cream but also that this the only coffee creamer they have where on earth does this kind of service and attitude come from? At least go get us some milk. We asked for lemon wedges to add to our water which never came during our 1.5 infuriating hours there. The table next to us also left without getting their food, they were seated roughly the same time as us and just about as pissed, too. There were at least 3 empty,...
We arrived at 10 am, hungry, and were seated right away; however, we were ignored for 45 minutes while servers walked around us, with menus in hand looking around, until we inquired about who was helping us. Not to mention that the air conditioning seemed to be out, and I, along with other patrons, were fanning ourselves with the menus that we hoped would not be taken away. After the wait, a server gave us a passive apology stating that she didn 't know she had a table. After ordering, our food took another 25 minutes to come to the table. The food quality was average at best, and the bacon was not edible because of the grease on the pieces. We came in hungry and left unsatisfied. One of my...
This has been my worst IHOP experience in the last 10yrs. The seating furniture out there was torn and in distress. The personnel who was assigned to us was kind of least interested. A simple order was taking way too long. Simple things like the pancake syrups were not available at each table and had to be asked in specific. The sandwich bread was so hard that it was even difficult to bite through. It was impossible to eat through the sandwich with the bread and the filling at once. The waitress did not even ask if we were done with our order and simply got the check and placed it in the table which felt rude. Also we were not informed about the 15% gratuity being applied by default to our o...
I'd stay away from this place if I were her. I and my wife went in and after a few minutes someone came to us without greeting and just said "how many." They brought us to our table. we probably waited well 10 minutes before the server came by to take over our order. the girl hasn't written any of our order, so it came wrong. it took at least 15 minutes from ordering my wife to come back right, and it probably took more than half an hour for me to get my order. this place was not busy at all. there were many open tables. I complain to the manager after we paid for our meal. I told her that it was the worst service we ever had at an ihop, all they said was that our chefs were supported and di...
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The most disgusting staff I’ve ever have met. We entered me and my mom and we wanted to use restroom first before sitting to order, they did not allow us and they treated us bad, We did not want even to sit there anymore or order anything from there. From my experience, the manager needs to kick those employees out and hire new welcoming people. This is the most disgusting and unethical behavior that can come from an employee to a costumer!
Went here with my family and was not satisfied. All of the food came out at different times. Some members of my family were done eating by the time others got their food. When the food did arrive it was cold and some things were missing, i.e. ranch missing from the chicken bacon ranch dish. Would not recommend going to this IHOP if you want a hot and completely meal in a timely manner
There’s like only 3 good employees (the hostess, and 2 servers). The manager clearly has no clue on how to do her job, doesn’t even deserve the job. Waited nearly half an hour for cold food and bad pancakes. They messed up my order and had to wait for them to redo it. At that point we were waiting over an hour for bad food. Ended up getting a refund for my missing food.
The food arrived pleasantly hot and I enjoyed everything except for the Harvest grain pancakes. They had an unusual taste and I stopped eating them after a few bites.
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the service was prompt, the food was delicious. it was not overcrowded. pleasantly surprised, for the location.
eating was pretty good. the service was a bit slow, but we still enjoyed our meal
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