The staff at Jack In The Box is very polite and friendly. Orders are taken promptly, although due to COVID-19 precautions, customers must ask for utensils, napkins, and other essentials if needed. During busy times, the line can get long, but it moves quickly once you’ve placed your order. The food tastes fresh and is above average. On the downside, some of the decor, particularly a few paintings, can feel a bit unsettling—possibly because of its location near a high school and the associated foot traffic. Also, note that the dining area now closes at 5 PM.
I placed a pick-up order, but it was completely wrong—nothing close to what I had ordered. After that, I went through the drive-thru and had to explain the situation to the manager, even though I had just received the order seconds earlier. Eventually, they took my receipt and checked the bag they had given me. They realized that it was incorrect and finally agreed to provide me with the right order, which looked good once it was all sorted out.
This is the worst customer service from all the jack in the boxes I have gone. I have gone 4 times and 3 times they messed up on my order, but I didn't notice till I got home. The most recent time I went they actually got my order right but didn't give me ketchup I asked 2 times and they didn't add any. Not only that the customer service is really bad, no people skills. I just needed to share my experience.
I was initially reluctant to give this restaurant a rating due to past experiences with unfriendly service on Sundays, particularly from a Chinese waiter who can be quite rude. However, today I was pleasantly surprised by the outstanding service I received from the cashier, Amaro, who was very helpful and made my experience enjoyable.
Reserva una mesa ahora
The food was horrible. My burger did not taste good. Seems like my fries were fried in some unusual oil and the vanilla shake had so much gooey syrup in it that I threw it away. Hopefully other jack in the box locations are better. Steer away from this one
The girl at the drive-thru was very friendly, but my chicken sandwich was poorly prepared. It had barely any mayo, and the lettuce was just a small, flimsy piece. What’s happening with this?
I've been a fan of Jack In The Box since the early 1970s! It's one of those places you either love or don’t. I truly love their tacos—I’ve been enjoying them since the days of bell-bottoms!
The restaurant is open late at night, but be sure to check your order because the drive-thru can get very busy, and they might forget part of your order.
Reserva una mesa ahora
The service at this restaurant is fast and friendly. Although we couldn't go to the lobby to place our order, the staff ensured everything went smoothly.
The restaurant is very clean and the staff is friendly. I only gave three stars for the food. The staff and cleanliness deserve five stars.
Hamburguesa Con Queso A La Parrilla Apilada
Burrito De Desayuno Con Salchicha Grande
Jack Mantecoso Clásico Con Queso Suizo
Ensalada Club De Pollo (Crujiente)
Jack's Pollo Picante Con Queso
