5 /5
Reseña
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I had a coupon for a free regular sub, and this was my first time trying Jersey Mike 's. The sandwich I had ordered was the famous Philly. When getting the sub there was a mix up at the register. When getting home, I noticed the sandwich was huge like the length of my arm. 'This is the regular? ' I remembered thinking. When I opened the sub I saw it had a lot of sauce on it. I called them and Ronny answered. Ron was very professional in explaining that we did infact have a mix up with bags. The sandwich was not a regular, and it was buffalo chicken. Ron insisted I come in and they 'd give me the right sub for free. I kindly refused. We talked for a few minutes. I tried the sub while we were on the phone and it was good. Jokingly, I said to him 'no worries, next time I come in I will just order the famous philly again. ' Ron told me to mention what happened and they 'd discount my next order and give me a free drink. There was no compromise with Ron, lol. Although the sandwich was not what I had ordered. Their customer service was great. Ronny was fantastic. The staff was very kind too. And you know what, that sub was pretty good.