*update. I did hear back from the manager of this location who seemed genuinely concerned and agreed two orders not delivering is fustrating and not okay. (Awesome, right?! The manager apologized, said she'd talk to staff and would be sending a gift card for the inconvenience. Surprise. Over a month and no gift card. I am happy to report I have been ordering online with subway, redeeming points for free subs and saving money. Subway is directly across the street. ..so consider ordering online with subways app, redeeming points and saving money. I've been ordering from this jj for over a year with no issues. Last time I ordered, my order never delivered. I called over an hour later and the dr...
I have been to this restaurant several times and have also had sandwiches delivered on a few occasions, and my experiences have always been positive—great service and attentive, polite staff. However, during my latest visit, I encountered a young man who had an arrogant demeanor. When I arrived, he simply asked, "What do you want?" I was taken aback and replied, "Excuse me?" to which he repeated the same question. This type of attitude is far from the good customer service I expect. Fortunately, he wasn’t the one preparing my sandwich. I can only assume he is somehow related to the franchise owner; otherwise, I doubt he would still be employed there.
I 've stopped in many times had sandwiches delivered more than a few times all was good, good service, nice polite people. The last time I stopped in I was greeted by an arrogant young man who just said whatta ya want . I replied excuse me , he said again, whatta ya want . That 's not what I consider good customer service, thank goodness he didn 't make the sandwich. I 'm guessing he 's related to the franchise owner otherwise he wouldn 't have a job.
I ordered the new Caprese sandwich, and it was truly disappointing. The salami had a grayish appearance, and the "balsamic vinegar" resembled more of a terrible barbecue sauce in taste. Overall, it was very unappealing. I can't recommend it at all. To be honest, I'd rather confront a dump truck than visit that place again. Good luck!
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Ramsey is definitely the best Jimmy John's I've ever been to. They really paid attention to my requests, and the sandwich turned out exactly how I wanted it. Usually, I only ask for a small amount of mayo and just a few peppers and tomatoes, but they got it right! Everything was perfect, and as always, the service was quick.
I called to order lunch for delivery, but they informed me that they don't deliver to my area, which is off Alpine in Ramsey. I thought Jimmy John's was located in Ramsey, but it seems I was mistaken. Regardless, I won’t be calling this place again. It's frustrating and quite disappointing!
Great tasting subs, as always! A little late with my catering order and VERY skimpy with requested extras (i.e. very few napkins to go with 2 18-pack orders), but overall, still high quality subs (vastly superior to that other sub shop with sub inits name)!
Ramsey so far is the best jimmy johns I have had. They followed what I was asking and the sandwich tasted the way I wanted it to . Usually I get a tiny bit of mayo hardly any peppers and tomatoes. Very well done and as always fast
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Called to get lunch delivered I was told you all don’t come this far. It’s off Alpine In Ramsey. Pretty sure Jimmy John’s is in Ramsey but ok. Will no longer be calling this Place. It’s ridiculous and very disappointing!
I fully understand I don?t get any of the toppings just meat and cheese but wow there?s like 2 half slices of turkey.
