Kaspas Desserts - Reservar una mesa

I was very excited to see a new style of restaurant in Wrexham and although the waffles I eventually received were very nice the whole experience was poor. There was nobody manning the booth to be seated when we arrived so we queued at the counter. While ordering the lady serving us was a little short when mentioned we hadn't been seated but we let it slide as it was quite busy and they seemed a little understaffed. We ordered two coffees and two waffles. We sat down only to have two separate orders that were not ours brought to our table before we received the coffees. Then we waited for more than half an hour before I grabbed a server washing a nearby table to ask how long the wait is. The...

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Visited today your Wrexham branch. Terrible service. Ordered 3 desserts. First 2 came out, 1 was not what I had ordered so I told the staff member serving us. He just looked at me and went to walk off. I asked him to please could he change the dessert to what I ordered. Reluctantly he took the cookie dough back and just added biscoff sauce and ice cream (No biscuits and the wrong cookie dough) it was the same one. I didnt say anything and asked my son to just eat it, he was disappointed and didnt eat much. 5 mintues passed and still didn't get the third dessert I had ordered so I went to the till and asked. He said it will be brought over. 10 more minutes passed and still no dessert so I wen...

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I wouldn't bother. It was quiet when we arrived and still had shocking service. We ordered 4 pancakes, 1 waffle and a cookie dough. The cookie dough came out first and was finished before the next one came out and that's how it went for our entire order even after complaining to the manager. The pancakes were like rubber with no taste at all. £36 without drinks for poor service and bad food. We won't be returning.

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Once again we went for our grandsons birthday, he’s an ice cream fiend, we all had different things and once again it was excellent, staff good too!

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Order the waffle at £9 and it came with one tiny scuba ice cream, tasted good but terrible value for money. The place isn't the cleanest

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