Kfc - Reservar una mesa

I'm used to lovely thick gravy that coats and sticks to my chicken (and probably my arteries too) but I visited KFC Eastbourne today and had an awful experience. Thing 1. The gravy was runny and substandard. So I challenged this, expecting to get a fresh one, nice n thick. But alas, the manager (or so she told me she was the manger) agreed it was poor quality but explained it was a new recipe. No apologies, no offer of a complimentary side to make up for it. Thing 2. I suggested she offer me a complimentary side and she would only agree if had the old half used gravy back in return!!!! Lol... I was flabbergasted! Will never go back there....

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Greasy disuging chicken, customer service BAD,slow drive thru. Worst KFC Ive ever experienced. Also why the hell did they change the fries?? Worst fries I've ever had. Please if want a decent chicken dinner look somewhere else. Hate Hate Hate this particular KFC.

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The service is rubbish, all the staff care about is getting the orders ready for the stupid “delivery” of Uber or deliveroo it’s so poor they don’t actually care about the proper customers now just the lazy ones!

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Absolutely awful service 6 staff behind the counter all young and not a smile between them and dreadful customer service. The food was ok

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We ordered 7 up with our orders. We got Tango and when asked for 7 Up, he told us that you speak to the KFC. Very disappointed

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