I visited the restaurant today to order some honey BBQ wings, but I encountered some difficulties. The staff didn't seem to understand or speak English well. When I asked for assistance, they brought over a relative of theirs who worked there. She informed me that they couldn’t make honey BBQ wings, only spicy ones. I then found out that the price for 24 wings was $34, even though the menu clearly stated $23.99. When I questioned the price increase, she explained that they only offered hot wings. I told her I saw that on the menu, but she still didn't seem to understand my concern. Frustrated, I decided to leave, feeling confused about whether the staff was following the corporate menu or ma...
I visited this restaurant for the first time since before the pandemic. The place looks clean, but the food was just average. The service could use some improvement; it was a bit slow and somewhat disorganized. At least three orders were incorrect, including mine. The staff at the counter seemed unsure about how to address the mistakes in the cash register, and even the manager didn’t know how to resolve them. Despite these issues, the staff remained friendly. I would suggest giving it a shot, but don’t expect it to live up to the good old days of KFC.
This is one of the cleanest KFCs I've ever visited, which speaks volumes for NYC. The restaurant is well-organized and has a welcoming vibe. The chicken was exceptionally fresh and cooked just right. The staff were friendly, and the food was served hot, which is a pleasant change from many other KFCs that only provide lukewarm meals. This will definitely be my preferred KFC; I feel like I'm getting good value for my money here.
I went to the restaurant today to order some honey BBQ wings, but the staff struggled with English. When I asked about the wings, one employee seemed confused and mistakenly informed me that they only had a different flavor. To complicate things further, a very heavyset woman attempted to charge me $34 for 24 wings, despite the menu clearly displaying the prices. There was definitely a lot of confusion at the restaurant.
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People standing on line was still wearing masks, but for the first time since the pandemic started you could actually sit and eat. The tables were not roped off. The food was excellent as always oh, they were little busy so it took a little bit before the food was ready but it was worth it. Location I went to on Crossbay Boulevard in Howard Beach is always one of the cleanest locations for this restaurant.
This restaurant tends to get busy during dinner hours, regardless of the day, but the service is still quite good. It's also the only KFC in the vicinity, with the nearest one located all the way across Queens.
I hadn’t visited KFC in ages, so I tried their online ordering with pickup. My order was ready right on time. The restaurant was clean and tidy, the staff were friendly, and the chicken tasted fantastic!
The evening shift manager on 05/25 had a complete breakdown in front of customers. She was threatening and cursing at customers who complained about waiting over half an hour for their orders.
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No drive through, not very clean environment, and the chicken was crispy, however the 11 herbs and spices left the building...bland
Good service,always willing to deal with you..Almost always a friendly cashier and the cookies are awesome
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