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"This one has the worst customer service."
Teléfono: (+1)3034257356
Dirección: 5301 W 38th Ave, Wheat Ridge, USA, United States
Reserva, Reservación
Ciudad: Wheat Ridge
Lunes: 06:00-23:00
Martes: 06:00-23:00
Miércoles: 06:00-23:00
Jueves: 06:00-16:00
Viernes: 06:00-23:00
Sábado: 06:00-23:00
Domingo: 06:00-23:00
Platos: 3
Categorías: 5
Reseñas: 1766
If you 're looking for a prime example of a store with abysmal customer service and flagrant negligence, look no further than the King Soopers at 5301 W 38th Ave, Wheat Ridge, CO 80212. I had the misfortune of entering this store for a simple task to exchange batteries I had mistakenly purchased in the wrong size. My experience was nothing short of infuriating. Upon my entrance, I was welcomed warmly by an employee named Boo, whose professionalism and courtesy were immediately overshadowed by the appalling actions of the rest of the staff. Boo kindly directed me to the unattended customer service counter, where I was informed that the staff was on a 15 minute break. I patiently waited, watch...
Worst king soopers I 've been to. Treated me like a criminal and I had to run to my car and left my two purchases with the front staff who said no problem. I was gone for 5 minutes and due to the time I was gone they put my stuff away It was the last bag of bagels of that brand, I couldn 't afford the other ones. They were not back on the shelf, I doubt they were sold I could barely find them. I guess didn 't want to sell them to me. The lady at the front was extremely rude and no desire to help me, she made a weak excuse about getting everyone out at closing. It was 9:30
Really disappointed with the customer service at this store. When my pick up order was late I called to cancel and was on hold for over 10 minutes. The person I spoke with was incredibly unhelpful and informed me that everyone doing pick up orders left for the day (despite the window for pick up still being open) and refused to connect me with a manager to address my issue. I was placed on hold and eventually hung up on. When I called back, the supervisor for the store (Samuel) informed me he could not help me even before I told him my issue.
Unbelievable! How does a store that I've been going to for 20+ years just suddenly collapse. Really need the upper management to walk this store.its sad that I have to give up,I really gave them the benefit of the doubt for over a year now, 5 stores with in a few blocks,Safeway,Spourts,Natural gr.,Walmart and of course King Soopers. Guess I know where I won't go anymore. Reserva una mesa ahora
I shopped for an hour, full cart, went to check out at 9:45. One checker open with 19 carts in line. Two self serve check out lanes open, over 30 carts/people in line. One self checkout lane with 6 or 8 stations closed. This is why I quit going to Safeway no employees to check you out. Is this the new normal?
