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"The donuts were good but the drive through was a mess. My order was wrong and I’m pretty sure I paid half of what I should have. They seemed really confused. Maybe it was just an off day."
Teléfono: +18504384639
Dirección: 980 N 9th Ave, Pensacola, United States Of America, 32501
Reserva, Reservación
Ciudad: Pensacola
Sitio Web: http://www.krispykreme.com
Platos: 10
Categorías: 5
Reseñas: 951
If I could give it 0 stars I would. For starters, there was a huge fly on the counter while James was taking our order. He smacked the fly with his bare hands, wiped it off the counter with his bare hands, and continued taking our order. He then proceeded to make our coffees WITHOUT washing his hands. He washed his hands once he was almost done making the coffee, and didn’t even scrub his hands; only rinsed a couple seconds and dried his hands on his clothes. On top of that, he was upset that we were making coffee orders. The coffees were disgusting, and we could tell he was making the coffees with frustration and without actually measuring the portions.All in all, seeing someone smack a fly...
this place does not even deserve a star, every time we try to get donuts late night, since this device is supposedly open “24 hours” all workers outside sitting on the curse around and when we are in the drive thru the excuse is that “our system is currently down” and it is not just a single time. it is every time, and obviously they stop drinks at 5 on the afternoon also what does not do, since when there is a “24 hours setup”. I suggest going to nine miles if you want a good service, because this place is not: maybe try to get new management and especially new employees.
I would give this place absolutely no stars if there was an option, I love a good donut after a night out, but this is probably the third time that I went in another time and her system was down. it is very regrettable that I sat in the car for about 10 minutes before anyone could even answer. (and one of their employees went out with their friend on the parking lot) please take the 24 hour sign if they are not opened 24 hours.
Starting off, the woman at the drive-thru was extremely kind! However, the overall condition of the restaurant has noticeably declined. There seems to be a lack of upkeep on the property, including the donut selection not living up to its advertised variety. I will be searching for a new donut shop for my cravings. Reserva una mesa ahora
we showed up 30 minutes before the close and went in. we were told immediately that the lobby was closed and we had to use the drive-thru. we then waited 10 minutes for the one person standing before us to order a chance. the donuts themselves were good, but the experience was less than desirable.
I am always let down by this restaurant. It is usually dirty, the customer service is lacking, and the donuts are often old and stale. During my recent visit, they didn't even have any glazed donuts available. These issues could be easily fixed, but they continue to be ignored.
Upon entering the restaurant, four individuals were engrossed in their own conversation and did not acknowledge our presence. Eventually, another young man came over to help us. The donuts were delightful, but do not anticipate any form of customer service. Reserva una mesa ahora
