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"rates displayed outside do not match the fare on the map. It's a traditional restaurant."
Teléfono: +33479090071
Dirección: Place des commerces 1er etage ou front de neige | Place des commerces 1er etage ou front de neige Plagne Villages, 73210 Macot-la-Plagne, Aime, France, La Plagne Tarentaise
Ciudad: La Plagne Tarentaise
Sitio Web: http://www.facebook.com/casadelours73
Platos: 12
Comodidades: 19
Categorías: 5
Reseñas: 117
We had THE WORST experience visiting this restaurant, booking our table for 8 pm we were served an incomplete dish after over an hour of waiting with no information or apology whatsoever. When we tried to ask to get our entree before the main dish after half an hour since we were already starving the waitress only snapped at us saying it was ordered to come at the same time (no apology no effort to ask in the kitchen if they can prepare bread with pate a bit earlier, no information that we will be served our food after 40 more minutes). The waitress doesn't even try to speak or understand a word of English. Absolutely rude at all times, when we didn't get part of our order tried to explain it to her colleague she started to explain herself to him in French whispering to his ear. She didn't even notice she didn't bring part of our order nor apologised even when I said I'm not used to a service like this and feel very disappointed. The manager started arguing with us that the waiting time is so long because of the fresh ingredients (but why nobody mentions that it will take an hour of waiting to get the food?). We were so distressed at that point and she only offered us coffee. I don't drink coffee would like a discount or at least a dessert on the house and a sincere apology not argument contest with the manager. Will never return I have never experienced such rudeness and lack of manners. It looks like they are understaffed and absolutely not prepared for the amount of guests, service completely destroyed our evening and even though the food was tasty we swallowed it in 5 mins being so hungry.
We came 2 winters in a row to eat a fondue. The first time all happened well in 2017, mediocre service, mediocre and melted friendliness worthy of the supermarket (not enough cheese for 2, no egg at the end according to tradition with alcohol. In short, we are far from the savoy and closer to a snow-frying restaurant "to shave". very disappointed we will not come back to eat there in 2018
well served in the resort this restaurant is typical and eat more than very well. all typical savoyard dishes to share with family or friends. We had a great time. not to mention the friendly owners of this establishment. Go ahead with your eyes closed but don't forget to book before because the demand is large.
