My family and I came in July 4th around 9am. At the time there was another couple present so the restaurant was vacant. My family of 5 ordered 3 cappuccino and one American coffee with cream. My grandma's American coffee came with as much foam as our cappuccinos so clearly something was missed. I ordered a Colombian breakfast with the added sausage which is extra(though it appears as is on the menu)$19. My wife a venuzelian breakfast and my grandma and mother in law America breakfasts. Honestly at $12+ for their American breakfast which consisted of 3 eggs,ham,two slices of small toast it seemed like a robbery. In truth I seemed to be the only one in the table that enjoyed the food for its p...
Beware of the prices they add a 15 percentage gratuity for pick up I noticed that on the receipt after I tip on top of that some of the items on the menu come what it looks in the picture they charge me extra for a item that was already in the picture which comes with the food is ridiculously priced. So I had to come back and edit this because I guess the owners posted that the service fee of $3 is not gratuity that is going to the employees so are you going there for pickup and they're charging you $3 regardless of what you ordered on top of that the tip that I leave when I go and pick up a breakfast that costs $11.99 lady asked me do you want it like it's in the picture I said yes the pric...
It seems to me that they are very unfair in charging the 15% service charge if I bought to go and when they are closing it is not fair, I know that apart from that I have to pay tax so I went for 2 sighs a miloja and a cheese bread $32.79 for the service charge of 15% plus taxes, in reality the bill is that because I actually spent $22 and I don't think it's up to me to pay but I don't want them to play with my money so shamelessly I see that there is a lot of review about this but anyway I will place it because the more we are, the more weight is placed in the review, what pain, it made others sad
This business is FORCING people to leave tip to their servers by including a hidden fee on their tabs called service fee of 15% when tip in the USA has been always known to be AT SOLELY DISCRETION of the customers. They have a sign that can be barely seen by customers, so customers that aren 't aware of this practice, and can not see their small sign are prompt to leave double tip. This should be illegal and business should be prohibited from doing this.
Reserva una mesa ahora
Expensive and not all the servers are very cordial they have a very bad attitude I understand put my order to go but she immediately turn her back so I ask another lady if can get my pastry while I wait for my food and she at like she was bothered for my request...Food is expensive as well and dealing with attitude not fun...is a shame honestly Also they charge a extra 15% Service charge..
Unfortunately you have to give stars, I gave them one because otherwise I can't give an opinion. The service is super bad, terrible would be a decent word to describe it, we must pass the broom and hire new personnel capable of providing good service to the public. I don't recommend it at all.
The food 10/10, Katherine's service was spectacular, the atmosphere is very calm and familiar. I definitely recommend this place and would return again!!! Thank you, there is nothing better than delicious food
It's a super expensive place. The relationship between what you pay and what you get is not good. They charge you a 15% tip if you buy to go. It is illegal. Never ask you about it
Reserva una mesa ahora
It is a wonderful place I love the atmosphere, the service and the Venezuelan food
They charge 15% and say it is for service plus the tip is a steal
