Lauren's Chicken Burger

Disappointed with my experience. Made an honest mistake with my order, but staff refused to remake it, citing customer responsibility. Empty store, no excuse for lack of assistance. Owner's response lacked empathy, blamed me for the error. Disappointing customer service. exceptional customer service involves more than just fulfilling orders—it requires empathy, flexibility, and a genuine desire to ensure every guest leaves satisfied. Until then, I'll be taking my business elsewhere, where my patronage is valued and mistakes are met with understanding rather than blame.

• Útil
• Inútil
• Responder

I ordered 2 Korean garlic bowl and chickens didn’t cook well. And we had to throw them out because we couldn’t eat them. Then I called the store and they just said sorry and closed the phone. I paid money and I couldn’t eat my food. It should be more than sorry! Disappointed…

• Útil
• Inútil
• Responder

I had seen Lauren's check when they had a front on 23rd or 24th in NYC but never visited. On my way back from Orange County I saw this location on route 17 and decided to try. Chicken fry of Korean style. Good is well good and priced comparable to other fast food chains.

• Útil
• Inútil
• Responder

Been to this place many times. Prolly one of my favourite places to go. The food is excellent especially the korean gatlic chicken its just too good. Would love to visit as many times as i Reserva una mesa ahora

• Útil
• Inútil
• Responder

Been a few times, always for pick up. The volcano chicken sandwich is awesome. Soy garlic wings and combo are solid too. Staff super friendly. Great spot!

• Útil
• Inútil
• Responder

Just ate at Lauren’s with my kids awesome food awesome experience Bob the owner even gave them free ice cream awesome

• Útil
• Inútil
• Responder

The Food is Great and Tasty and The Customer Service is on PAR, Probably one of the Best Restaurant

• Útil
• Inútil
• Responder

The food is delicious. Smash burgers are the best….. and the onion smash is my all time fav. Reserva una mesa ahora

• Útil
• Inútil
• Responder

This is the best chicken and the fries are so yummy!Kid-friendliness: K pop on tv

• Útil
• Inútil
• Responder

Good combosGreat food.

• Útil
• Inútil
• Responder