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"Dog friendly. Used as stop over heading back home. Rooms clean and smart for price. Not much in walking distance but nice stop post camping before he's g home. Thanks"
Teléfono: +33321464000
Dirección: Z.A.C. Les Terrasses, 211 Av. Des Longues Pièces, Coquelles, France
Ciudad: Coquelles
Sitio Web: https://www.theoriginalshotels.com/hotels/calais-tunnel-sous-la-manche-l-haut-aile
Platos: 0
Categorías: 5
Reseñas: 406
Great location near the beach. The room is large and pretty. However, we came mainly to sleep. The TV didn't work (but a lot of wind so it's not the hotel's fault) The shower doesn't have a medium option: you either burn or freeze. As for the comfort of the bed: sleep on the floor, it's the same thing. Really hard bed, I woke up several times with tingling in my arms (yes, it really disrupts your blood flow). Don't have any back problems. As for the breakfast, it wasn't bad, it was good, but I don't think it was worth €10.50 per head. Thank you for your welcome, but I am happy that we only spent one night in your hotel. If we had spent the week there we would have needed to see a physiothera...
My worst experience in a hotel. A reservation for 3 nights in a standard double room. 3 nights 3 different rooms was already limited. But the worst the second night I warn that I will collect the card late at night because I was from wedding. I come home at 3 a.m. and learn that my room has been given to someone else. It is unacceptable and frankly very disappointing to be so little taken into consideration by the staff. Special mention for the night watchman who is the only nice one in this establishment and who found a solution for us. Brief departure from the hotel error in the bill, no commercial gesture, unpleasant staff, breakfast is expensive for what it is. I will never set foot in t...
The hotel does not stick to agreements. Reservations are completely ignored at this hotel. This hotel is absolutely not recommended. The customer is treated like the last human being. A promised taxi is suddenly no longer paid for. Zero service. There are customers February 1 and third class. If mistakes are made, the customer shall be liable for them. Noteworthy details: Do not book this hotel, you cannot be sure if your reservation will be fullfilled. You end up with no hotel room at night. They promise you a taxi and then on the next day they do not keep the agreements. Rooms: 4 Service: 1 Location: 1
Scam Room booked in June. Cancellation by telephone the day before as possible in the hotel confit. A person on the phone who assures me that the request is taken into account. And then surprise, the card is debited for the amount. Numerous emails, dozens of calls... We remind you, we promise... The manager is not there... It's July and no returns or reminders. No respect for the customer. For your information, I am a salesperson and therefore very often in hotels and this is the first time that I have encountered such contempt from the customer. Case to follow
Excellent hotel for a Shuttle stopover made the process very straightforward (even with a dog and baby, and late night arrival). Basic but comfortable room and good breakfast got our holiday off to a great start! Safety: In a quiet (light commercial) area so car (with bikes) felt reasonably safe. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet, Great value
Sadly not as good as it used to be, used to stay here regularly as it was great location, clean, good service and great for the dog. Now its getting tired rooms need a refit had issues the last four times staying there from room smelling of drains to no TV or kettle and shower not draining so you can't run it more than 30 seconds. Rooms: 2 Service: 3 Location: 5
Staff is not competent Food drinks: Staff is not competent to run the restaurant, orders do not arrive, are late or are wrong. Staff are arguing among themselves while all the customers can hear this, even the chef threatens to resign immediately, animation was assured. We will NEVER come here again. Rooms: 4 Service: 1 Location: 4
The location is ideal with electric vehicle charging stations available, close to the Cité Europe. The rooms are clean, spacious, with everything you need available. The breakfast is complete, everything was good. The staff was very pleasant. I will come back ! Rooms: 5 Service: 5 Location: 5
Pretty basic hotel but clean tidy. Does what it says on the tin, okay for a quick stopover before Le Shuttle. Breakfast served from 6am, continental style buffet. Gluten free options available if you let them know in advance. Car charging points in the car park, including Tesla.
