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"Food was fresh no stale food like at some other locations!"
Teléfono: +19096068883
Dirección: 15950 Los Serranos Country Club Drive, Chino Hills, 91709, United States Of America
Reserva, Reservación
Ciudad: Chino Hills
Sitio Web: http://mcdonalds.com
Platos: 2
Categorías: 5
Reseñas: 1086
NEVER US MCDONALD 'S APP FOR DELIVERY/ UBER EATS I hate having to complain online Uber Eats Diredt Order ID F9268. The pickup is 1.5 miles from my apartment. Ordered at 712am. Order was passed off from one driver to another. I called support at748am. I spent 35 minutes on the phone with support, asking them to cancel and refund. Support didn 't care what I asked...they kept telling me I can 't cancel and get a refund. They told me 8am was the cutoff time. 805 came around, support stillrefused to cancel my order. The delivery driver messaged me after 8am telling me my apartment building doesn 't exist. All whileI am placed on hold again by support. I tried to explain to them where it was, and...
They do not own up to their mistakes. Before I placed my order at the drive through window I asked if they still have the buy one get one for $1 deal, the person answered YES. I ordered a Big Mac and 10 piece and med fries and pulled up to the window and I was given my total which did not include the discount so I asked about it and the cashier said oh, that ended yesterday. I asked if I could still get the deal since he told me yes the deal was still active when I placed my order. He said no, I cannot still get the deal, so I asked to cancel my order and they got a manager to void the transaction. This is where I did not appreciate the service because when the manager came the cashier said,...
Just showed up to this McDonald?s at 8:15pm and drive thru closed- go to front door- locked. Back door locked and customer?s waiting to be attended too. 3 mins later staff turns off lights and hide behind the counter. Where is the customer servicehere? Have respect for the people waiting. A Simple explanation to why your closed early or a sign would have been better thanhiding. Terrible service. Get new staff that want to work!
