Mcdonald’s - Reserva de mesa

I had my lunch break at this McDonald’s branch today and as I can’t fit my truck through the drive through or in the ridiculously small parking spaces with bollards behind, I ordered using the app and stood in the click and collect bay and waited when the member of staff brought my order out she said very rudely you do realise you can’t stand in these spaces you have to remain in your vehicle, I explained I can’t fit in the space in my vehicle she then scoffed and went back into the restaurant, I was wearing a mask (unlike every Uber driver I seen walking into the building) and stood back when she came out so really didn't see the problem, another person using COVID as an excuse to be awkwar...

• Útil
• Inútil
• Responder

Preordered and paid for a single cheeseburger on the app, it was then 22 minutes to collect said cheeseburger, which was then cold. Not quite sure what has happened to them over the last couple of years but whatever the system currently is it does not work. Certainly no longer a fast food restaurant I could have made it quicker at home. I am in no way blaming the staff, who were doing their best to manage the situation. They we constantly having to deal with numerous disappointed customers waiting for their food, one table of two that I overheard were waiting for table service and they had already been sat waiting for 30 mins, and we already 6 mins later back to work.

• Útil
• Inútil
• Responder

Waited in the drive-thru for about ten minutes. Watches every other car get served on the opposite screen and had no option but to drive off. Told the women on the next screen to which she replied: IT DUNNO MATTER YOU CANNA ORDER HERE ISSA NO PROBLEMS Well it was a problem because I was sat waiting and I was going through the drive-thru because I was busy. At this point I didn 't have the time or patience to be there any longer. You would probably get better service from Squidward at the Crusty Crab.

• Útil
• Inútil
• Responder

McDonald's really needs to address the issue of serving cold food. It's unacceptable to have a pile of burgers in the middle and send them out in no particular order, resulting in cold burgers like the ones I received tonight. I observed this happening and raised it with the person in charge, but they were not interested. Even the delivery drivers from Just Eat are experiencing the same issue of receiving cold food at the delivery drop-off. This has been my experience as well. Reserva una mesa ahora

• Útil
• Inútil
• Responder

I left my phone at Padholme road east Peterborough McDonald’s. I hadn’t realised I’d lost it for a few hours but went back and we very soon realised I’d thrown it away in the trash. The manager on that night Jessica went above and beyond as she scoured the recycling bin at the back and managed to retrieve my phone. Above and beyond, what a great manager she is I’m so pleased I got it back! Thank you so much Jessica

• Útil
• Inútil
• Responder

This morning, I visited the drive-thru and ordered an Egg and Cheese McMuffin and hash browns (I'm a vegetarian). When I got to work and checked my order, I realized they had given me a double sausage McMuffin instead. It was too late to go back, so I ended up with no breakfast. I was very disappointed and found it to be unacceptable.

• Útil
• Inútil
• Responder

I received excellent service at this restaurant. I requested to add tomatoes, cucumber, lettuce, and mayo to a Quarter Cheese burger and different toppings to another Double Quarter Cheese burger. The orders were promptly served just as requested, with no additional charges. Thank you for the delightful meal!

• Útil
• Inútil
• Responder

Normally OK, but obviously need to work a little on quality control. Went to the drive thru and spent 28 quid on breakfast for five people, including 3 pounds for two extra hash browns, only to get home and discover all four hash browns missing from the order. Reserva una mesa ahora

• Útil
• Inútil
• Responder

Ordered 2 big mac meals, and a chicken select and got a happy meal instead of chicken select.......does anyone check the food when its given to the customers, makes you wonder.

• Útil
• Inútil
• Responder

Excellent and friendly staff on the whole, on the ball when it comes to hygiene and cleaning. Thank you specifically to Jackie for your kindness

• Útil
• Inútil
• Responder