McDonald's - Reserva de mesa

You won’t believe what happened! An employee named Jessica, who I think might be a manager, really helped me when my order went wrong while I was in the drive-thru. When I reached the second window, they handed me the wrong order, and the staff seemed unsure of how to handle it. Jessica promptly stepped in and asked if I could move my car forward a bit so they could serve the customers behind me who had the correct orders. I agreed, and a few minutes later, she came out with my correct order. I was impressed by her ability to take charge and keep the line moving smoothly, so I asked her name. After I thanked her, I told her I’d call the company to commend her for her excellent service. So, t...

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I was a witness to an employee who was unlawful fired for following protocol with her manager about a rude customer who she tried to avoid contact with but the manager reassured her that it was OK, but the situation escalated into the customer spitting on the employee and was terminated because of the situation when if the manager would have been more concerned about the situation when the employee told her the situation could have been resolved but it's not protocol she should have not been fired when she came to her superior

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I ordered fries without salt, and they were hot and tasty! I also tried the fish sandwich, which was good. However, the customer service while ordering and paying left much to be desired; it felt like the staff member was annoyed by our presence. On the other hand, the lady at the second window was very nice and friendly—more staff like her would be a great improvement!

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Everybody in Saraland hate on this McDonald's but leme tell ya sum.. I go at least twice a week and get my chicken and sausage gravy when I get off work around 7-8 am.. I'm tired as hell going through that line.. the staff has been nothing but nice to me and the food is always been fresh. Had an issue with the app no biggy they got me. Reserva una mesa ahora

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I stopped by to get a nugget combo, but they were out of all drinks except for water. It seems like management isn't doing their job at any level. Why were they also out of tea? Did they not want to make any?

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The food is consistently excellent! The only reason I didn't give it a full five stars is that there are times when they seem short-staffed. However, most of the dishes are served piping hot!

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The service here is unpleasant and unprofessional. They frequently get my order wrong.

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The two ladies working the drive-thru this morning were incredibly kind and friendly! Reserva una mesa ahora

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Went to drive up order was so screwed up that I had go inside!

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This particular franchise is always friendly and fast!

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