Mcdonald's - Reservar una mesa

I am currently in Macdonalds writting this review. I don t normally leave reviews, but I am appalled by the way the manager on duty has dealt with this situation. So,i ordered my meal and as usual i didn t receive a receipt as the paper is always off!!!! Number 74 is called, few seconds later 78. I went to the counter when 78 was called and realised it wasn t my order. Mine was 74, but because i had no receipt i didn t remember well. Anyway it was a matter of a few seconds before my actual order was called, but still my fries were ice cold. I am not paying to receive cold fries, so i asked for a hot portion of fries, however the manager put the blame on me in front of everyone that my number...

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Terrible experience. I ordered food through the app while feeling unwell, hoping to have a nice meal for the week with my siblings. Unfortunately, when the food arrived, two items were missing. I called McDonald's to inform them of the mistake and request the missing items, only to be told that once the food is given to the courier, it's no longer their problem. They then proceeded to hang up on me twice when I tried to explain my situation and request the missing food. This level of service from McDonald's employees is unacceptable. I'm shocked that they would treat a customer this way when all I wanted was to ensure I received what I paid for so my siblings and I could have enough to eat....

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I went to this restaurant with my boyfriend to get some tea. We ordered 2 Big Mac meals with 2 drinks. I noticed one of the staff members using a dirty cup to fill my milkshake and then using an old Diet Coke instead of making a fresh one. I told the worker that the Diet Coke was warm and flat, and asked for a new one. She took it back and returned with a colder one, but was very rude about it. She did not offer any sauces or napkins with our meal, and walked off when I tried to ask for some. While waiting for our order, I saw a worker take off his cap and shake his hair in front of the fries.

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I should have known better from past visits to this restaurant. It's disappointing when they can never get an order right. It's frustrating to now have to share my fries with my daughter due to their mistake. It shouldn't be that difficult to get it right. To make matters worse, my coke was flat. It feels like a waste of money.

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We did a large order, they replaced 4 milkshakes with 2 bottles of water. Not even similar to milkshakes and no phone call to let us know? Missing food from the order and was stone cold. Bear in mind this was an £85 order, when we called to complain they advised us to just go through Just eat. Not helpful.

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