Nando's - Reservar una mesa

Visit date: 03/10/2020. One of the worst Nando’s experience I have ever had in life. Our waiting time was 50 minutes to 1 hour (table for 5). We were told to join the virtual queue. After 10 minutes into the virtual queue, they added 20 minutes to our virtual queue. After a long wait we finally got our table. We order our food and made the payment at 17:13pm. After the payments, no one served us any of our drinks, no condiment nothing. No one came to check on us, every staffs just ignored us. Even when you called them, they said” We’ll be with you in a moment” then they forgot. We managed to stop a staff, who was serving drinks for the table next to ours. Funny enough those people actually came after us, 20 minutes after us. I showed him my frustration and he finally got us our drink at 17:47pm. We got our drinks after 35 minutes. He said sorry for the delay, but 35 minutes to fix a drink is ridiculous. Finally, we got our food at 17:58pm after 45 minutes. This is SHOCKING Nando’s standard. The food however was nice tasty, such a shame with the terrible service.

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Food turned up cold.. Deliveroo mostly to blame but I paid extra to have garlic bread which didn’t even get added to the bag despite it being on the receipt!? Barely any chips in the box either? Like what am I paying for exactly. I was not happy. Had to eat my meal annoyed which I’m sure is the reason for my acid Reflux. I won’t be ordering again not only for that reason but I just didn’t think it was worth the money.. £30 for some chicken and 5 cold chips ? No thanks. All a girl wanted was some juicy garlic bread.. Can’t stop thinking about how empty I feel without having eaten it : …. Oh and the wasted money.

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Lovely good. We had a platter of chicken , broccoli and rice e. The rice was slightly cold. But the chicken was superb. Service was good. Decorated was unique and beautiful. Booths provide a private area for couples. Really nice eve. The dessert coconut ice-cream and salted brownie was delicious.

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Food as usual for Nando's (dry or juicy chicken! , however unexpected excellent service from staff member named Paris, almost felt like table service!

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Ordered takeaway ready for collection at 6.40pm. Waited outside for over an hour before cancelling the order.

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