No 17 is a beautiful restaurant with great food and drinks, I am a regular customer and want it to be successful. Sadly I have found my visit yet again marred by an unpleasant attitude by waiting staff. Went for an early evening celebratory cocktail with my sister-in-law and my 18 y old daughter. Waiter refused to take an alcoholic drink order for my daughter despite us (50-year-olds) vouching for her age and having her ID on my phone. Ironically we had held her 18th birthday lunch there last year. The waiter showed no interest in resolving it, with a dismissive, negative approach that stood out as odd for a hospitality environment. He seemed almost a bit triumphant? to see us leave despite...
Expensive although the food is OK, only OK. Let down by service and attitude. A long time to be served and they waited until we were ready to order food before we were abvle to order a drink. Then an interesting attitude to customer needs emerged. They serve sourdough bread as the only option for bread but previously found that their bread can be very tough, particularly if toasted so asked for an alternative from other items on the menu bap or brioche bun. No, take the sourdough or leave it. No reason, just no. Also asked for grilled tomato without the garlic dressing. No, there are no tomatoes on site that have not been marinated in a garlic dressing. Take it or leave it. All the draughgt...
I watched the bartender pour a very short shot of gin for the person in the queue in front of me (about 35 ml in a 50 ml shot measure), so I decided to order a 175 glass of wine and watched the bartender only fill the measure up 3/4 of the way. All the while, he saw me watching him, and was flipping the bottle around like he was hot stuff but in the end was incapable of pouring properly. Especially disappointing when staff were adding service charges to alcohol bought at the bar. Pretty scummy in my opinion. The food was alright, but I went for a friend’s event and wouldn’t ever go back.
Served with this bloke that has no personality at all. Seems like his been called to work on his day's off. No feelings nor engagement during our entire stay. No food check back simple as asking if I need anything on my dry burger patty At the end of our experience, still missing the engagement that we are supposed to have after all the service charge imposed. Sunny and dry day outside, a beautiful and vibrant restaurant but not the staff! We are a regular here, missing your bubbly staffs. where are they?
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This was my first time visiting this restaurant and I went for dinner with friends, choosing the bottomless drinks option. The first round was slow due to a private party upstairs, but our server Douglas turned it around and the drinks were flowing after that. He is a valuable member of your team. I ordered the shrimp burger, which was delicious. I cannot find fault with this venue. The staff were excellent, which is just as important to me as the food. Thank you! I will definitely return and can't wait.
Awful night- do not come on a Saturday night if you want to talk. Booked for a group of friends for a meal. Music was so loud you could not speak to anyone including the staff, staff told us we could not do anything due to managements decision. Food is over priced for what you get and came out wrong and overly salty, wine glasses were not clean. However only bonus was our waiting staff who were lovely. Such a shame great spot but behaving like a night club rather than a restaurant
Far too loud, lots of complaints from neighbouring table about volume of music, could nother friends speak. Food was small portions, orders were wrong, waiting staff nice but kept saying private function upstairs so were busy. Far too expensive for poor food. I would not go back
The restaurant has a pleasant ambiance and attentive service. However, the food was disappointing and the prices were too high for the quality. Serving warm soft drinks is a major offense, especially considering the high prices. I would only return for a cup of coffee.
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This restaurant was a fantastic choice for dinner. It was able to accommodate our group of 17 girls celebrating my niece's 13th birthday. The prices were reasonable and the atmosphere was wonderful.
Second time I’ve had brunch here in the last couple of weeks. Each time the food was lovely and the service was great. It is also dog friendly which is an added bonus. Will definitely be back.
