Notes - Reservar una mesa

This is a very bad experience. I have a trip today, but the train is off around 17:00, so I wanna to find a cafe to stay and have something to eat. I arrived here around 10:00 and order a cup of coffee. After I finished, the staff was keeping coming and check if everything was fine, I knew they wanted me to order more if I planned to stay longer, thus I order a granola bowel, tbh I was too full to have it, so it cost me like more than 1 hour to finish it. After this, they were still keeping coming and ask me if I could like to order anything else. I said no then they were asked me to leave as there were a lot of customers were queuing downstairs and, if I had nothing to order, I may have to give in my table to them. It was raining outside, and it is very very cold. I already paid my coffee and brunch, I sat on the corner studying without disturbing anyone, but I was still kicked off by their staff. They gave me the bill including the service fee which I was not sure if it’s mandatory as I didn’t see it when I ordered my coffee. I packed my stuff and went downstairs, there was NO ONE queuing at all, PLUS there were still a few tables available. That’s it, I paid my food, I sat there quietly, it’s winter and raining outside, but I was still being “asked” to leave. This is the worst experience that I had in London, or I should say, in this country. I rarely leave a low start comment unless I felt like not being respectful. I will never ever visited there again, and if you are planning to go, think about it carefully. I am very angry and upset about this experience, I am very glad to leave this comment on their every social media so that people could see how they treated their customers.

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Saturday morning for coffee and cake with my sister. Chose Notes at my sister’s recommendation. Told to wait for a table, with no idea how long we would have to wait when people were obviously about to leave and other people being turned away. Sent upstairs to a table. Airless space. Eventually somebody appeared who we could ask to order. Asked about cakes and given a menu for the choices. Ordered a large black americano and carrot cake. The coffee was good, but served in a paper cup. Apparently that is how they do large but it would have been nice to know. The cake was very nice. Might be better on a nice day when you can sit outside, but needs somebody to take more responsibility for the customer experience. Also only one toilet!

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Had a business meeting recently in Notes near Charing Cross. Not sure how come I've missed this place but I will definitely go again. Table service is laid back, don't go if you are in a rush, nice space at the back, the coffee is good and it's nice to support a smaller business rather than resort to a big chain. It was noisy at times but I liked the vibe and I'd definitely try it again and like the fact you can get wine too.

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We came here for breakfast. There is table service which isn't really necessary but means that you pay a service charge. We had almond croissant and coffee which was nice but pricey at about £16 including service.

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When I’m in London, before heading home, I always call here to eat. I’ve never been disappointed yet. Todays brunch and coffee was so so good. If you have not been. Try it.

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