I've been visiting Oberweis Dairy for years, but I've never experienced such poor service. I ordered a Turtle Sundae without fudge, only to find fudge added when I got back to my office. The woman at the drive-thru was rude, and when I returned to speak with the general manager, she offered no excuse. I mentioned I would report the issue, but she simply dismissed me, saying the days of great customer service are gone. Disappointing, especially considering their usual menu offerings.
Oberweis Dairy - Reserva de mesa
60 Ogden Ave, 60515 Downers Grove, United States Reserva"Favorite ice cream spot of all time. Pecans are always fresh and on point. Ice cream is so creamy and the toppings are mwah."
Detalles
Teléfono: +16308101270
Dirección: 60 Ogden Ave, 60515 Downers Grove, United States
Reserva, Reservación
Ciudad: Downers Grove
Horario de apertura
Lunes: 10:00 -21:00
Martes: 10:00 -21:00
Miércoles: 10:00 -21:00
Jueves: 10:00 -21:00
Viernes: 10:00 -22:00
Sábado: 10:00 -22:00
Domingo: 10:00 -21:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 894
Dirección
Reseñas
Oberweis Dairy stands out as the top ice cream spot for at least 15 miles, if not more. Their variety is impressive, and the quality of both the ice cream and ingredients is unmatched in the area. My go-to choices are the brownie sundae, chocolate, chocolate peanut butter, and cookie dough. I'm not sure what their connection is to the neighboring burger joint, but the location is ideal. Just make sure to have lunch or dinner first before treating yourself to dessert!
I have been coming to this Oberweis for years and I have never had such bad service. I ordered a turtle sundae and asked for no fudge and drove all the way back to my office and guess what, they added fudge anyway. The lady in the drive through was rudeand when I returned and told the general manager about it there was no apology. I told her I was going to report it and she saidgo ahead. The days are gone for great customer service.
Friendly service pretty slow and over priced. We litterally order two single scoop cones which took about 20 minutes to get. They where busy which was understandable. Then we got our cones which we just payed 9.50 for and there scoops were like a tablespoon. Basically charged me for the price of a gallon of milk for a few table spoons of icecream ? The icecream was great butwill probably skip this place in the future. Reserva una mesa ahora
My favorite ice cream spot hands down. The pecans are always fresh and perfectly toasted. The ice cream is incredibly creamy, and the music sets the perfect vibe.
Visited Washington and stopped by Oberweis Dairy. The staff was very friendly, and the ice cream my husband and I enjoyed was absolutely delicious. Thank you!
Visiting from Washington. The staff were friendly. The ice cream and shake my husband and I purchased were totally yummy ???? well worth our time. Thank you.
A fellow customer suggested I try the strawberry smoothie, and I have to admit, it exceeded my expectations. It was the best smoothie I've ever tasted! Reserva una mesa ahora
Love everything here, except their prices. But it's worth it- high quality milk and dairy products, and the ice cream is second to none!
Favorite ice cream spot of all time. Pecans are always fresh and on point. Ice cream is so creamy and the toppings are mwah.
Platos
Reserva una mesa ahora
Categorías
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Shakes, Malts, And Desserts
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Ice Cream
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Desserts
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Lunch
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Store
Comodidades
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Wheelchair Accessible Entrance
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Credit Card Payments
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Curbside Pickup
- Reserva de mesa
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Drive-through
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Mask Required
- Reserva
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